Sep 25, 2022  
2016-2017 Course Catalog 
2016-2017 Course Catalog [ARCHIVED CATALOG]

Administrative Office Professional, Diploma

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The Administrative Office Professional diploma curriculum is for individuals who want to develop or refresh their office skills in order to qualify for office work. This program emphasizes the development of multifunctional office and computer skills and includes knowledge of social media marketing. Students gain basic knowledge and employability skills in English, math, computer applications, communication as well as workplace professionalism and human relations.

To successfully complete this program, a student must complete all coursework as prescribed and maintain a 2.0 grade point average. A grade of “C” or better is required in all prerequisite courses. These include ADM 221  , ADM 154  , ADM 157  , ADM 162  ,BCA 140  , BCA 152   and BCA 212  .  Further, completion of the Administrative Office Professional diploma is required before pursuing the Administrative Office Professional, AAS .

For more information about the Administrative Office Professional Diploma program, please visit our website at

Locations: Ankeny, Boone, Carroll, Urban

Students start any semester

Program Entry Requirements

1. Complete an application for admission.
2. Satisfy the assessment requirement.
3. Attend any required information/registration session.

Graduation Requirements:

To earn an Administrative Office Professional diploma, a student must complete all coursework as prescribed and maintain a 2.0 grade point.

Total Credits Required to Complete the Diploma - 37

Fixed Costs

Tuition……………………………………………………………………………………..$147.00 per credit

The costs for each program are estimates and subject to change.

Varied Costs

Costs Semester 1 Semester 2 Semester 3
Books (approximate) 850 775 250

Approximate total for program: $5,291*

*Program entry requirements are not included in the total approximate cost.

What Kind of Work Will You Do?

  • Schedule appointments, give information to callers, direct visitors to destinations.
  • Read and route incoming communications, paper and electronic.
  • Complete various keyboarding tasks.
  • Complete filing tasks, paper and electronic.
  • Use the telephone to communicate with both internal and external customers.
  • Prepare correspondence, minutes of meetings, and reports.
  • Perform mathematical and basic bookkeeping tasks.
  • Input and process information on computers

What Skills and Abilities Will You Need?

  •  Ability to communicate well.
  •  Ability to work under pressure.
  •  Ability to read and follow directions.
  •  Ability to work with people of all ages and backgrounds.
  •  Ability to proofread.
  •  Ability to make decisions and solve problems.
  •  Ability to collaborate and fulfill team responsibilities


  • Good judgment and common sense
  • Dependable and responsible
  • Good business work ethics
  • Methodic, organized and able to concentrate
  • Team player
  • Adaptable

What Else Should I Consider about this Program or Career Choice?

  • Variety of job possibilities.
  • Advancement opportunities available.
  • All students may participate in professional organizations.
  • It may take more than three semesters to complete the diploma.
  • Computer and Internet access at home is helpful for completing homework assignments.
  • Students may take the Certified Professional Secretary exam and the Microsoft Office Specialist Certification exam.
  • Average starting salary $28,243 (20113-2014 Placement Report, (

Nondiscrimination Policy

Des Moines Area Community College shall not engage in nor allow discrimination covered by law against any person, group or organization. This includes in employment, hiring practices or the provision of services, and harassment or discrimination based on race, color, national origin, creed, religion, sex (including pregnancy and marital status), sexual orientation, gender identity, age, disability and genetic information. Veteran status in educational programs, activities, employment practices, or admission procedures is also included to the extent covered by law. Individuals who believe they have been discriminated against may file a complaint through the College Discrimination Complaint Procedure. Complaint forms may be obtained from the Campus Provost’s office, the Academic Deans’ office, the Judicial Officer, or the EEO/AA Officer, Human Resources. For information about the ADA, the Section 504/ADA Coordinator may be contacted at 515-964-6857.  For Title IX questions and concerns contact 515-964-6850. (2016)

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