Student Services

Academic Achievement Centers

The Academic Achievement Centers located on each campus are available to all full-time and part-time students in the following categories:

1. Students seeking homework help, especially in the areas of math, science, English, reading and study skills.
2. Adults working toward high school completion (HiSET or adult high school diploma).
3. Students pursuing noncredit studies for academic upgrading, prerequisites or enrichment.

Contact the Academic Achievement Center at each campus for additional information.

Alumni Association

Des Moines Area Community College has an active Alumni Association. Headed by a volunteer Board of Directors, the Association strives to maintain contact with and provide services and benefits to alumni and friends. Through annual fundraising activities, the Association provides scholarships to deserving DMACC students. For more information or to get involved, contact the Alumni Association office at 515-965-7331, via email at alumni@dmacc.edu or online www.dmacc.edu/alumni.

Academic Advising

Academic advisors are available to assist students in planning their educational programs, meeting graduation requirements, further developing their academic skills and using resources of the college to meet their educational needs. Assistance is given in selecting a transfer institution and the transferring of credits.

Assessment Testing

The COMPASS assessment is available for current and prospective students at each of the following DMACC Testing Centers.

ESL COMPASS Assessment

DMACC offers English as a Second Language (ESL) COMPASS tests for students whose first language is not English. All full-time and part-time students whose first language is not English are required to take and pass the ESL COMPASS test as a requirement for admission. Placement in ESL courses, college preparatory courses or college-level courses is based on minimum scores. Please contact the DMACC Testing Centers at the campus nearest you for more information concerning other tests for program entry requirements, or check the website at https://www.dmacc.edu/testingcenter/Pages/welcome.aspx.

Campus Recreation Programs

Fitness and intramural sports opportunities are available for students at Des Moines Area Community College. Facilities are located in Building 5 on the Ankeny Campus and on the Boone Campus. A schedule of intramural events and rules for participation are available online and in the Campus Recreation Center on the Ankeny Campus. Free fitness classes and discounted personal training services are also available to currently enrolled DMACC students on the Ankeny Campus. All currently enrolled DMACC students are eligible to utilize the Campus Recreation Center, as are paid Alumni Association members (with a valid membership card). Basketball, volleyball and other court sports as well as fitness classes take place on the gym floor. A walking/running track is also available in the gym. The fitness center houses a variety of cardiovascular and strength training equipment. Locker rooms and shower facilities are also available. Locker rentals and towel services are available for a nominal fee per semester. The gym is also available for rentals. See staff for details.

The facility hours are posted online at www.dmacc.edu/campusrecreation and are subject to change. Guests are welcome for a $2.00 fee. Family members and other guests are welcome as long as they are accompanied by a valid DMACC student or eligible Alumni Association member. No children under 12 years of age are allowed in the fitness center. Patrons must follow all posted facility rules. For more information and current hours of operation, contact 515-964-6333.

Campus Security

Law enforcement and security are provided to help ensure the safety and security of our campuses. DMACC provides 24-hour/7-day security officer patrol of the Ankeny Campus. At the Urban Campus, security officer patrol is 7 a.m. to 10:30 p.m., Monday through Thursday; 7:00 a.m. to 5:00 p.m., Friday; and 8:00 a.m. to 3:00 p.m., Saturday. Security measures may include uniformed security guards, closed-circuit television, building security systems, exterior lighting, courtesy phones and attention to landscape materials. In addition, the Ankeny, Des Moines, Boone, Carroll, Newton and West Des Moines Police Departments patrol and assist the college in their respective jurisdictions. DMACC Security personnel administer traffic and parking regulations, ensure safety and security, and provide assistance to the College community.

Career Center

The Career Center provides comprehensive services and resources to help students with all aspects of their career exploration and job search processes. Advisors and counselors provide career and major exploration services, like the free career assessment, Profile, and career counseling, to help students learn more about potential career paths. The Career Center also provides individual assistance with resume and cover letter writing, interview preparation, and job-seeking skills, and assists students seeking employment through the College Work-Study Program.

Individual assistance with resume writing, application letters, interviewing and job-seeking skills is readily available.

The Career Center coordinates on-campus recruiting events with employers and oversees a free website which advertises current full-time, part-time, and internship opportunities located off-campus (CollegeCentral.com/dmacc). The Career Center also provides a variety of career-related print and web reference materials.

Also available is a free online employment service to help students find careers that match their degrees: www.collegecentral.com/dmacc. For additional information, visit www.dmacc.edu/careercenter.

For further information, contact the Ankeny Career Center (515-964-6463), or the Student Services Offices on the Boone, Carroll, Newton, Urban and West campuses.

Child Care

The DMACC Child Development Center on the Ankeny Campus provides child care for the children of students, staff and faculty. Children ages 2-5 are eligible for child care during normal College business hours. Children must attend on a full- or part-time, regularly scheduled basis. The child care center is open year-round on student contact days only.

There is generally a waiting list. To request an application or for more information, call 515-964-6588.

Children should not be brought to class or left unattended at any time in a classroom, at clinical sites or on College property.

College Bookstores

College bookstores are located at all DMACC campuses to serve students, faculty and staff.

In addition to course requirements, the bookstores stock supplemental study aids, paper products, office supplies, calculators, computers and computer supplies, imprinted gift items and up-to-date college fashions.

Hours of operation vary at each campus. Check with each bookstore for more information.

During the first week of each semester, hours will be extended to accommodate evening and weekend students. During student breaks, all bookstores will close early and hours will be posted.

A receipt is required for a full refund or exchange of any textbook. Textbooks may be returned within seven days from the beginning of each semester, as long as the textbook is in the same condition as when purchased. Check with the bookstore for further details of the Bookstore Return Policy. Materials purchased with a check require seven days before a refund will be processed.

Students whose books do not qualify for a refund are encouraged to use our everyday buyback. Check with the bookstore for further details regarding the Buyback Policy.

Textbook purchases should be made at the campus location of your class. Online orders can be picked up at any DMACC Bookstore location. Please allow two extra business days for the transfer. Online class book purchases may be made through the DMACC website: www.dmacc.edu/student_services/bookstore. Online class books are available ONLY at the Ankeny Campus bookstore. MasterCard, VISA, American Express and Discover charge cards are accepted. A picture ID is required when writing a check in the bookstore. Students with prewritten checks from parents must also present a picture ID. Checks must be written for the amount of purchase only and payable to DMACC Bookstore.

Picture IDs are required for all Financial Aid, third-party agency, voucher purchases and buyback transactions.

College Preparatory Education

College Preparatory Education offers a variety of courses to help students succeed in reaching their educational and career goals. The preparatory reading, writing and math courses are particularly designed for students who need to strengthen their academic skills before enrolling in college-level courses. Although credits from the preparatory reading, writing and math courses do not count toward a degree or diploma, they do count toward semester load and are figured into the GPA.

Other preparatory courses, such as SDV 108, The College Experience; SDV 115, Study Strategies; SDV 130, Career Exploration; and SDV 165, Transfer Planning do count toward a degree or diploma as elective credits, and are transferable.

Preadmission chemistry and preadmission biology are also offered as self-paced, noncredit courses for students who did not complete these courses in high school or who need to strengthen their skills before enrolling in a college-level biology or chemistry course. Enrollment in these courses is through the Academic Achievement Centers.

Counseling Services

Counseling services are available to assist all DMACC students, including those in evening classes and at off-campus sites. Three campuses (Boone, Ankeny, and Urban) have full-time counselors available for on-campus appointments from 8 am - 5 pm, check with the campus for available times. Otherwise, staff can assist students in receiving off-site counseling from other providers, including the Student Assistance Program contractor, COMPASS Clinical Associates. COMPASS Clinical Associates phone number is 515-412-5112.

In addition to helping students with personal problems, counselors can help clarify your career goals and help you find various assessments to give you a sense of direction.  They can also assist students in finding other resources such as housing, insurance, and childcare.  

Food Services

Vending machines are available at each campus. The Ankeny, Boone, Urban/Des Moines and West campuses have food services where food is prepared on-site. For formal dining, the Culinary Arts students on the Ankeny Campus operate the Bistro, located in Building 7.

Intramural Recreation

Intramural sports are available for students, faculty and staff on the Ankeny and Boone campuses. Opportunities exist year-round for both individual and team recreational sports and activities. Applications for participation are available online at www.dmacc.edu/campusrecreation and in the Campus Recreation Center in Building 5 on the Ankeny Campus.

Information Center

The main DMACC Information Center is located in Building 1 on the Ankeny campus. The center is designed to help students, prospective students and visitors to DMACC. Material is available on all college programs, current course listings and general DMACC information. Information can also be obtained at the Student Services/Counseling & Advising offices of the Boone, Carroll, Newton, Urban and West Campuses. Contact 515-964-6200 or 800-362-2127.

Libraries

Online library services are available to all DMACC campuses and centers. Full library collections and services are available at the Ankeny, Boone, Carroll, Newton, Urban and West campuses. The DMACC libraries’ website provides access to information from any computer on the college network at www.dmacc.edu/library. Off-campus access to our online resources is available to currently-enrolled students.

The DMACC libraries are full members of the Online Computer Library Center, Inc. (OCLC), an internationally recognized bibliographic utility that provides important products and services to libraries and their users. DMACC is a member of the Polk County Biomedical Consortium, a group of health science libraries affiliated with the National Library of Medicine. DMACC also participates in the Iowa Library Services’ Open Access program, which allows our cardholders to borrow materials from other participating libraries. Materials not owned by the Library can be obtained through InterLibrary Loan (ILL) services at no charge to the user.

Ankeny Campus

The Ankeny Campus Library has 40,000 volumes in the book collection, 200 periodical subscriptions and 3,000 videos and other audiovisual materials. The collections emphasize subjects related to the college curriculum, including the humanities, social sciences, natural and health sciences, business and technology. Interlibrary loan service is available at no charge to DMACC students and staff for books and articles not owned by our libraries. Other services include reference assistance, coin-operated photocopiers, group study rooms, video viewing area and library orientation sessions. In addition, at least one section of Library Instruction (SDV 171) is offered on campus each semester.

Boone Campus

The Boone Campus Library has a collection of approximately 19,000 circulating and reference books, 175 periodical subscriptions, compact discs, audio books and a large collection of videos. Material not owned by the library can be obtained through Interlibrary loan at no charge. It also participates in the Open Access program through the state library. The library also provides access to the 40-station student computer lab at the Boone Campus. In addition, a Library Instruction class (SDV 171) is offered by the staff each semester.

Carroll Campus

The Founders’ Library is located in Room 156 on the Carroll Campus. Renamed on May 11, 2015, the Founders’ Library recognizes the contributions and achievements of three citizens who were principal in bringing DMACC to Carroll: Art Neu, Jim Wilson, and Jim Knott. A strong collection of academic and leisure books, audio books, journals, and magazines are available for checkout. In addition, DMACC Libraries Online provides access to all of the DMACC campuses’ library collections and is a portal for a number of research databases containing full-text and abstract references for academic and popular periodical articles and other online information resources. We also provide Interlibrary Loan services for students and staff to obtain materials not owned by the college. Computer Lab 158 is within the library as well, containing 20 PC desktop computers and is available for students at the same operating times as the library.

Newton Campus

The library at the Newton Campus houses a growing collection of academic, research and leisure reading books, as well as a number of periodical, newspaper and audiovisual titles. Students may conduct online research via the DMACC library website www.dmacc.edu/library at the computer stations located in the library, or from their home computers. The library also houses instructor reserve materials and is the designated location for students to take makeup exams and quizzes. Students may borrow materials housed at any of the other DMACC libraries by processing an interlibrary loan request at the library.

Urban Campus

The Urban/Des Moines Campus Library is a full-service academic library. The print collection supports courses, research and activities at the Urban/Des Moines Campus. Areas of particular strength in our collection include African-American history, multicultural topics, environmental science, surgical technology and paralegal education. In addition to our print periodical collection, patrons with a valid library card have online access to thousands of journals and articles. Items not owned by the Urban/Des Moines Campus Library can usually be obtained through Interlibrary Loan. This service is provided without charge to DMACC students, faculty and staff. Professional librarians are available to provide reference services. Upon instructor request, the librarians are available to provide library orientations or other research-related instruction. A one-credit library instruction course (SDV 171) is offered each semester by the Urban/Des Moines librarians. The library has a self-service photocopier and viewing stations for watching a/v items. In addition to these services, the Urban/Des Moines Campus Library contains a Library Research Lab. When not in use for library instruction, the 25 computers in this room are available for student use.

West Campus

The Resource Center at West Campus serves as our “virtual library” providing students access to the vast resources available through DMACC’s On-Line Library and the main library on the Ankeny campus. Staff provide students and instructors assistance in their efforts to research and locate appropriate information and resources.

The Resource Center provides the assessment and testing services on campus.

Services for Students with Disabilities

DMACC is committed to providing an accessible environment that helps students with disabilities reach their full potential. Support services are available for all students with disabilities to ensure equal access to educational opportunities.

DMACC employs a Disability Services Coordinator to work with students to develop and coordinate services based on individual student need.

If you are a student with a disability who requires reasonable accommodation to participate fully at DMACC, follow the steps listed below.

1. Contact the Disability Services Coordinator at 515-964-6850 or e-mail at jdargo@dmacc.edu or contact the counseling and advising office on any of the six campuses for an Application for Accommodation.
2. Submit the completed application and supporting documentation to:
   Des Moines Area Community College
   Attention: Disability Services Coordinator
   2006 South Ankeny Blvd., Bldg. 6-10b
   Ankeny, Iowa 50023-3993
3. Schedule a time to meet with the Disability Services Coordinator, counselor or advisor to discuss coordination of these services.
4. Contact the Disability Services Coordinator with any questions during this process.

Student Handbook

For more information about services, procedures and policies at Des Moines Area Community College, visit the DMACC website at www.dmacc.edu. The Student Handbook will be available online Fall 2016.

Student Health

Student Health Services is located on the Ankeny Campus in Building 24, Room 103, with some services extending to other campus locations.

Student Health Services offers students limited medical care, immunizations, emergency treatment and referrals. The Student Health Specialist is available M-F, 8:00 a.m.-4:30 p.m., during student contact days. A Nurse Practitioner is available two days a week for four hours during the Fall and Spring semesters. Information regarding Student Health Insurance is available along with health education and support materials. Contact 515-964-6352 for more information.

Student Housing

For housing options and area apartment information, please refer to www.dmacc.edu/housing.

For more information about student housing at the Boone Campus, contact the housing liaison, B.J. McGinn, at 515-433-5046.

For information about the independently owned and operated housing at the Ankeny Campus, please refer to www.dmacc.edu/housing.

Information about student housing options for the Carroll, Newton and West campuses is available from the Student Services Offices at the respective campuses or at www.dmacc.edu/housing.

Testing Centers

The Testing Centers provide a site for admissions assessment and make-up testing when students have missed class on a test day. The centers also serve as a site for administering correspondence tests for courses taken at other institutions and challenge tests for DMACC courses.

Students must arrange with their instructors to have tests sent to a Testing Center. When students arrive to take their exams, they must present a picture identification, such as a driver’s license, and know the instructor’s last name. For Testing Center information, visit our website at https://www.dmacc.edu/testingcenter/Pages/welcome.aspx.

Tobacco-Free DMACC

Des Moines Area Community College has been a tobacco-free campus since July 2008. For the purpose of promoting a healthy environment and in accordance with Iowa law, the use of tobacco products is prohibited on the grounds of the College, including all outdoor areas, inside any vehicle located on school grounds and including a perimeter area of ten feet beyond the grounds of the College. Tobacco is defined to include any lit cigarette, cigar, pipe, bidi, clove cigarette, any other smoking product; electronic smoking devices; and smokeless or spit tobacco, also known as dip, chew, snuff or snus, in any form. Violators may be charged penalties in accordance with Iowa statute and the DMACC Student Code of Conduct.

Tutoring

The Tutoring Office provides peer tutors to assist students with study and learning strategies. Knowledgeable tutors can assist students by reviewing the course material, answering questions and reviewing for exams. Students may be scheduled individually or with a group. For more information, contact the Tutoring Office on the Ankeny Campus at 515-965-7004 or stop by Building 6, Room 20. Students interested in tutoring on the Boone, Carroll, Newton and West campuses should contact the Academic Achievement Center at the campus attended. The college cannot guarantee the availability of tutors in all subject areas.

Employment Opportunities

The tutoring offices hire students as peer tutors. Tutors work in an academic, flexible environment and earn extra money while on campus. Contact the Tutoring Office on the Ankeny Campus at 515-965-7004 or the Academic Achievement Center on the Boone, Carroll, Newton, Urban or West campuses.

Vocational Rehabilitation Counseling

Through an agreement with Iowa Vocational Rehabilitation Services, a vocational rehabilitation counselor is assigned to the college to provide rehabilitation services to eligible students with disabilities. Individualized services to help the student achieve his or her vocational goals are identified in a jointly developed written rehabilitation plan. Vocational rehabilitation counseling is provided to eligible students by a professional counselor who has expertise in disability and vocational areas.

Weapons Free DMACC

Students, faculty, staff and guests are prohibited from having weapons and firearms on campus. This policy does not apply to any certified law enforcement officer with a valid permit to carry weapons, which has been issued to the officer in accordance with the Iowa weapons law and the weapons possession is within the limits of that permit, or the officer’s duties require the officer to carry such weapon. This exception does not apply to military personnel (unless otherwise required by law).