2019-2020 Course Catalog [ARCHIVED CATALOG]
Medical Office Specialist, AAS
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The Medical Office Specialist program is designed to prepare the student to work in a variety of medical settings, including hospitals/medical centers, clinics, health insurance companies and other health-related businesses. The office specialist works with administrative areas in the practice–including front office, transcription, insurance and billing–and is often the first contact with the patient. This program, however, is not designed to prepare the student for direct patient care.
The Medical Office Specialist AAS degree includes an internship. Students are required to find their internship and have it approved by their instructor prior to the start of the semester in which they will be taking the internship class. Most internships require passing a background check. Felonies or other serious charges may keep the student from finding an internship site. Students unable to complete the internship will be unable to complete the Medical Office Specialist AAS degree. The Medical Office Specialist diploma does not require an internship; however, a felony or other serious charge may prevent the student from being employed.
To successfully complete this program, a student must complete all coursework as prescribed and maintain a 2.0 grade point average. A grade of “C” or better is required in the first course of a sequential course offering before enrolling in the second-level course of the sequence or in the prerequisite course. This includes ADM 157 , ADM 215 , BCA 160 , BCA 212 , HSC 120 , HSC 121 , MAP 141 , MAP 532 , MTR 120 and MTR 121 .
Upon successful completion of all prescribed coursework, the student is eligible to receive an AAS degree. A student completing only the first three semesters of coursework is eligible to receive a diploma.
For more information about the Medical Office Specialist program, please visit our website at www.dmacc.edu/programs/mos.
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Students start Fall semester
Not all courses are offered at each campus every semester. Academic advisors are available to assist with scheduling. Program Entry Requirements
It is strongly encouraged to meet with an academic advisor prior to enrolling in this program.
- Complete an application for admission.
- Attend any required information/registration session.
- Satisfy the admissions assessment requirements.
- Complete the required ACCUPLACER assessment obtaining a Writing Skills score of 254 or above; or ACT writing score of 19 or higher, or completion of ENG 060 with a grade of “B” or higher or program chairperson approval.
- Keyboarding speed of 25 nwpm or above as demonstrated by a five-minute test.
Graduation Requirements
To earn a Medical Office Specialist AAS degree, a student must complete all coursework as prescribed and maintain a 2.0 grade point average and receive a “C” or better in all MAP, MTR, HSC, ADM and BCA courses. Note:
(Students must demonstrate a keyboarding speed of 25 NWPM or above by taking a five-minute test before enrolling in BCA 160 .) Option 1 - Select 1 Course
Option 2 - Select 1 Course
Option 3 - Select 1 Course
Total Credits Required to Complete the AAS Degree - 67*
*Total credits are calculated using the least number of credits needed to satisfy the option requirements. Fixed Costs
Tuition……………………………………………………………………………………..$160.00 per credit
The costs for each program are estimates and subject to change.
Varied Costs
| Costs | Semester 1 | Semester 2 | Semester 3 | Semester 4 | Semester 5 | | Books (approximate) | 956 | 746 | 532 | 631 | 200 | | Supplies | 75 | 15 | 15 | 15 | 15 |
Approximate total for the program: $13,920**
**Program entry requirements are not included in the total approximate cost. What Kind of Work Will You Do?
- Prepare and file medical charts and record information.
- Transcribe letters, file, sort mail, make appointments.
- Greet patients in the office and make them feel at ease.
- Prepare case histories and medical reports.
- May be assigned basic bookkeeping duties.
- Act as liaison between the doctor and the patient.
- Transcribe patient records.
- Input information on word processors and computers.
- Perform coding and billing for submission of medical insurance claims.
What Skills and Abilities Will You Need?
- Use the following equipment: computers (including software), transcription software, copy & fax machines and other new technology.
- Apply knowledge in medical terminology and anatomy, grammar and English, computer skills, bookkeeping and coding/billing.
- Work with people of all ages and backgrounds.
- Keep information confidential.
- Show foresight in anticipating patients’ needs.
- Follow directions accurately.
- Work collaboratively and fulfill your team responsibilities
What Else Should I Consider about this Degree program?
- Average starting salary A.A.S. degree $25,853 (2014-2015 Placement Report).
- Employment opportunities exist locally, statewide and nationally.
- Employment outlook strong locally and nationally.
- Internships often result in a job offer.
- All students may participate in the professional organizations.
- Demand for thorough knowledge of computers and software.
- To complete this program it may take more than 3 terms for the diploma and more than 4 terms for the AAS.
- Graduates of this program have skills that can lead to becoming medical scribes, to management roles, and to working in an online environment from a remote location.
Program Competencies
- Explain the importance of the role of a medical office professional in today’s medical business setting.
- Demonstrate knowledge of medical terminology, anatomy and physiology, pharmacology, laboratory terminology, and the various medical specialties.
- Demonstrate the ability to use medical reference materials in all work settings.
- Demonstrate knowledge of medical transcription guidelines and practices.
- Demonstrate knowledge of medical insurance guidelines and practices.
- Demonstrate the ability to use specific hardware and software and to apply generic concepts.
- Communicate effectively using verbal, nonverbal, and written communication skills.
- Demonstrate the ability to be flexible and adaptable.
- Demonstrate the ability to be a team member.
- Demonstrate workplace basic skills: job seeking, problem solving, listening, writing, positive interpersonal relationships, and leadership.
- Utilize time management techniques.
- Project a professional appearance.
- Recognize cultural diversity, including diverse accents and dialects and dictation styles.
Nondiscrimination Statement
DMACC offers career and technical programs in the following areas of study:
Agriculture, National & Environmental Services /Architecture, Engineering, and Construction/Arts, Design, and Visual communications/Business, Management, and Marketing/Education, Public, and Human Services/Health Science/Hospitality and Culinary/Information Technology/Manufacturing/Transportation & Logistics
Des Moines Area Community College shall not engage in nor allow discrimination covered by law against any person, group or organization. This includes in its programs, activities, employment practices, hiring practices or the provision of services, and harassment or discrimination based on race, color, national origin, creed, religion, sex (including pregnancy), sexual orientation, gender identity, age (in employment), disability, genetic information (in employment) and actual or potential parental, family or marital status of a person. Veteran status in educational programs, activities, employment practices, or admission procedures is also included to the extent covered by law.
Individuals who believe they have been discriminated against may file a complaint through the College Discrimination Complaint Procedure. Complaint forms may be obtained from the Campus Provost’s office, the Academic Deans’ office, the Judicial Officer, or the EEO/AA Officer, Human Resources. ADA questions and concerns may be directed to the Section 504/ADA Coordinator at 2006 S. Ankeny Blvd, Bldg 6, Ankeny, IA 50023, phone 515/964-6857, sgbittner@dmacc.edu. Title IX questions and concerns may be directed to the Title IX Coordinator at 2006 S. Ankeny Blvd, Bldg 1, Ankeny, IA 50023, phone 515/964-6216, title9@dmacc.edu. Question or complaints about this policy may be directed to the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone 312/730-1560, tax 312/730-1576..
Legal references: Iowa Code §§ 216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S. C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S. C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S. C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).(2018)
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