SA517 - General Student Complaints

Policy

Section: Student Affairs

Des Moines Area Community College encourages students to report concerns and complaints so that the college may review, respond to, and resolve these issues in an open and professional manner. Any student may initiate a complaint alleging a violation of DMACC administrative or academic policies, or other established practices related to action or inaction by the College. DMACC encourages informal resolution of these concerns and complaints through direct communication with the individuals involved. Formal complaints will be reviewed once the student has properly exhausted informal processes described in DMACC Student Complaints Concerning Faculty/Staff Actions (ES4640).

Cross Reference:
ES4640 - Student Complaints Concerning College Employee Actions

Reviewed: October 14, 2019, July 2022