DEA 591 - Dental Assisting Seminar

1. Identify community resources and services available in Polk County
   1. Identify programs/services for victims of abuse
   2. Identify programs/services for victims of rape
   3. Identify programs/services for victims of discrimination
   4. Identify programs/services available to those in financial need
   5. Identify programs/services available to victims of sexually transmitted diseases including Aids
2. Demonstrate the ability to give oral health instruction to any given age or special needs group
   1. Define plaque
   2. Discuss the significance of a plaque free oral environment
   3. Discuss the 4 food groups and nutritional needs of each age group
   4. Demonstrate acceptable brushing technique
   5. Demonstrate flossing technique
   6. Discuss use and care of oral hygiene aids
   7. Identify oral health care modifications for handicapped individuals
3. Identify problem solving techniques
   1. Define the problem to be dealt with
   2. List the steps to a possible appropriate solution
   3. Outline the outcomes of the possible solutions
   4. Select the appropriate response for the correct solution
4. Demonstrate record keeping abilities
   1. Prepare an accurate tally sheet showing the hours spent in the clinical offices
   2. Prepare a task sheet showing duties performed daily in the clinical office
   3. Produce an organized clinical notebook according to guidelines
5. Demonstrate the ability to secure information concerning an assignment or clinical site
   1. Identify appropriate resources for the needed information
   2. Demonstrate using a telephone book
   3. Identify information/services provided by the library
   4. Demonstrate successful/appropriate communication technique
6. Identify appropriate responses to criticism
   1. Define constructive criticism and its value
   2. Define nonconstructive criticism
   3. Describe the importance of self-control
7. Identify appropriate employee health/work habits
   1. Identify health risks in the dental office
   2. Define OSHA/CDC guidelines governing the employees work environment in the dental environment
   3. Identify the importance of self care
8. Identify appropriate work behaviors
   1. Identify the importance of promptness
   2. State the importance of reliability
   3. State the importance of being organized
   4. Define self-motivation and its importance in the dental office
   5. Identify the importance of a professional appearance
9. Identify public relation needs of a work site
   1. State the importance of patient/staff communication
   2. Identify professionalism in telephone communication
   3. Identify the importance of successful patient management
10. Identify office environment needs
    1. State the importance of staff communication
    2. Identify the need for staff/dentist communication
    3. Outline the importance of creating a pleasant environment and how to achieve this
    4. State the importance of visuals for patient relaxation
11. Identify the assistant’s role in the management of the dental patients of all ages
    1. Identify common behavior characteristics of patient of various ages
    2. Identify the importance of meeting the needs of patients through communication techniques
    3. Identify the importance of listening to the dental patient
    4. Identify behavior management techniques in the dental office setting
    5. Identify the signs of child and elder abuse and the procedure for reporting suspected abuse
12. Identify the importance of professionalism in the role of the dental assistant.
    1. Identify the ethical behavior of the dental assistant to the patient and patient care
    2. Identify the ethical behavior of the dental assistant to the dental team members
    3. Identify ethical behavior of the dental assistant to the Dentist
    4. Identify the rights of dental patients to confidentiality and how to protect these rights