Feb 21, 2024  
2023-2024 Student Handbook 
2023-2024 Student Handbook

Registration & Payment Tips

Registration Tips

  • Review the course requirements for the specific degree program listed in the DMACC online catalog.
  • Log into Web Info System and run a degree audit report.
  • Contact an advisor or program instructor with any questions or problems. If the courses for the program are listed semester by semester, follow that sequence as closely as possible.
  • Review test scores (ACT/SAT scores or Accuplacer ALEKS scores), high school grades and relevant college courses to help determine the level of classes in which to begin. Be honest about academic abilities and schedule college preparatory courses if necessary. Remember, college preparatory courses are designed to help increase skills in English, mathematics and reading, not fulfill required or elective course requirements.
  • Plan on a minimum of two hours of study time for each hour spent in class.
  • Write down the classes needed or desired for the semester. Plan a schedule to achieve a balanced course load. It is best to fill class schedules with a variety of subjects in order to avoid overloading in one subject area or overloading with classes requiring a lot of reading. For example, a student may choose to register for a math class, an English class, a psychology class and an interesting elective class.
  • Refer to the Course Descriptions in the catalog to make sure all prerequisites have been met.
  • Check the online Credit Schedule to determine which classes are available and how many sections are being offered for each relevant class.
  • Start with the classes that have the fewest sections being offered, and work around those while planning class schedules. Then fit in the classes with the most sections being offered.
  • Students can register for classes on the Web Info System, in person or by phone.


Part-of-Term is defined as the portion of the semester in which a class meets. Each course is assigned a Part-of-Term, based on the start and end date of the course.

The first Part-of-Term meets for 15 weeks during the Fall and Spring semesters and 10 weeks during the Summer term. Other courses are assigned to other parts-of-term with start and end dates usually falling within the larger semester.

Most courses are in Part-of-Term one. Deadlines for adding, dropping and tuition refunds are adjusted according to the Part-of-Term.

Specific dates may be found at internal.dmacc.edu/students/Pages/academiccalendar.aspx

Course Load

When planning class schedules and deciding on the number of classes to take, it is important to consider individual abilities, work obligations, family obligations and commitments to other outside activities. During the Fall or Spring semesters, a course load of 12 credits or more is considered full-time; during the Summer term, 8 credits is considered full-time.

Course/Program Changes

ADDING A COURSE: Continuing students may add a credit course through the first five days of a full-length semester. Students who add courses during this time period are advised that classes have already begun, and missed classes are the same as an absence. Students are not permitted to attend a class unless officially registered for the course.

DROPPING A COURSE: Students may drop a full-term credit course through the 50th student contact day of the Fall and Spring semesters, and the 30th student contact day of the Summer term. Full-semester courses dropped during the first week of the semester will not be documented on the transcript. Drop dates for shorter-semester courses are available at internal.dmacc.edu/registration/Pages/drop-withdrawal-a-course.aspx. The last day to drop a course that does not run the full length of the Fall and Spring semesters or Summer term will vary.

Applicable dates are also available by contacting the Registration Office on any campus.

DEADLINES FOR DROPPING COURSES ARE DIFFERENT FROM REFUND DEADLINES: Information about tuition refund deadlines is available at  internal.dmacc.edu/registration/Pages/refund.aspx and available by contacting the Registration staff on any campus. Students who have withdrawn from a course will not be permitted to continue attending the course.

DROPPING OR ADDING COURSES AFTER THE DEADLINES: No registration or reregistration will be accepted after the last day to drop classes. Students who feel extenuating circumstances prevent compliance with the established dates for “drop,” “add” or “tuition refund” may ask for special consideration by completing a PETITION FOR POLICY WAIVER form (ES 4650). The petition may be obtained from the DMACC website at internal.dmacc.edu/student_services/Pages/policies_procedures.aspx and submitted to the Registrar’s Office (Ankeny) by email to PPW@DMACC.edu.   Students are not required to meet with a campus advisor or counselor but it is highly recommended. Petitions shall be submitted no later than the end of the semester one academic year following the semester for which the student is petitioning.  A committee reviews the petitions and notifies students in writing of the outcome by email.

AUDITING A COURSE: Up to the final drop date, with an instructor’s approving signature, students may change a class to audit status by completing a drop/add form. Tuition and fees for an audit course are the same as for credit. If students audit a course, it will not count for credit toward their program of study. Once this procedure is completed, the course may not be changed back to credit status. Students auditing a course are expected to attend the course, but are not required to complete regular assignments or exams.

CHANGES IN PROGRAM: Students who want to change their program should first visit with a counselor or advisor for details about the program, including entry requirements and enrollment availability. Next, students must complete the Change of Program form. The Change of Program form must be returned to the Student Services staff at any campus. Program changes will become effective once students have been officially accepted into the new program. Changes in program need to be made prior to registering for courses in the new program.

NAME CHANGES: It is recommended that name changes be done online at internal.dmacc.edu/registrar/academicrecords/Pages/changes.aspx.

ADDRESS CHANGES: Students wishing to change an address must submit notification online by logging into myDMACC, or submit written notification in person, by fax or by mail to the attention of the Student Services Office on any campus.

Course Wait Lists

Many courses have wait listing available and are offered on a first come, first serve basis. If a student is the first person on the course wait list and a seat becomes available, an email notification is officially sent to the student’s DMACC Email address. That notification is duplicated and sent to the student’s personal email address (if listed in the student record). The open seat is reserved for the notified student for 24 hours. Students who have been offered a seat, must register themselves (or contact the registration office) within 24 hours after the notification was sent. HOLDS may prevent a student from registering. It is recommended to resolve holds prior to adding to a course wait list​.

Tuition & Fees

Please refer to internal.dmacc.edu/registration for tuition and fee rates.

BILLING POLICY-E-BILLS: Students will receive notification at their DMACC email address (or other email address provided) that their DMACC billing statement is available for viewing. Statements may also be viewed on the DMACC Banner Self Service system.

Payment Instructions

How do I make a payment?

  1. ONLINE by credit card or electronic check. Go to my.dmacc.edu, log in and select Student. Under Student Accounts, select Account Detail For Term 9x. Click the Pay Now button and you will be directed to Nelnet Enterprise where you may initiate your payment.
  2. Authorized Payers set up (parents, sponsors, etc.) to allow them access to make payments on your account. Go to my.dmacc.edu, log in and select Student. Under Student Accounts, select Set Up Authorized Payer. Click the Pay Now button and you will be directed to Nelnet Enterprise where you may set up the authorized payer.
  3. IN PERSON at any DMACC campus.
    • Cash, personal check, cashier’s check, money order or credit card.
    • Payment Plan, online service available.
  4. MAIL TO DMACC Student Accounts, 2006 S. Ankeny Blvd., Ankeny, IA 50023-8995. Personal check, cashier’s check or money order. Please include remittance portion of the bill.
  5. TELEPHONE at 515-964-6446, or 800-362-2127, ext. 6446, using MasterCard, VISA, Discover or electronic check.
  6. DEFERRED BILLING is available to students whose employers offer tuition reimbursement. Contact Student Accounts at 515-964-6446.
  7. PAYMENT PLAN through Nelnet Business Solutions. Go to my.dmacc.edu, log in and select Student. Under Student Accounts, select Set Up Payment Plan. Click the Pay Now button and you will be directed to Nelnet Enterprise where you may set up your payment plan.

Payment Policy

Payment for credit class enrollment must be made by the published due date. If fees will be paid by a third party or employer, it is the responsibility of the student to make sure the documentation is provided to Student Accounts prior to the payment due date. A payment plan is available online with Nelnet Business Solutions internal.dmacc.edu/studentaccounts/Pages/paymentoptions.aspx. Please refer to the current Credit Schedule for payment due dates and payment plan options.

IMPORTANT:  Students are responsible for dropping classes if they do not plan to attend. Please refer to the current Credit Schedule for payment due dates, payment plan options and the refund policy for each semester.

Payment by Check

When students provide a check as payment, they authorize DMACC to use information from their check to process a one-time Electronic Funds Transfer (EFT) or draft drawn from their account, or to process the payment as a check transaction. When DMACC uses information from checks to make an EFT, funds may be withdrawn from their account the same day they make their payment. Students will not receive their check back from their financial institution. If payment is returned unpaid, students authorize the collection of their payment and a return fee of $30 drawn from their account by EFT or draft.

Indebtedness Policy

Students who have a balance due to the College should contact Student Accounts to resolve their debt. Unpaid debts may be referred to a collection agency and/or a credit bureau. Students with unpaid financial obligations may have a hold put on their record. The hold may permit students to withdraw from credit courses provided the withdrawal deadline is met, but will prohibit students from enrolling in courses, obtaining or sending transcripts and graduating. DMACC participates in the Iowa Statewide Offset program, which means that debts due to DMACC may be collected from students’ State of Iowa tax refunds and other state income.

Tuition Refund

Students who withdraw from a class or classes and complete the formal withdrawal/drop procedure may receive a tuition refund. The amount of refund is dependent upon the number of credit hours dropped, the Part-of-Term (dates the course is offered) and the date notification is received by the Registration staff. For tuition refund deadlines visit internal.dmacc.edu/studentaccounts/Pages/refunds.aspx.

Refunds will be processed by Nelnet Business Solutions based on the refund method selected by the student. Go to my.dmacc.edu, log in and select Student. Under Student Accounts, select Refund Method Selection. Click the Pay Now button and you will be directed to Nelnet where you may enroll in a refund method.

Attendance & Enrollment

Students have the primary responsibility for dropping courses or withdrawing from the College if they decide not to attend. The College, however, has administrative procedures whereby students may be dropped.

At the beginning of the semester, instructors are asked to report the names of students who do not attend class. Students are notified and dropped from those courses. If there has been an instructor error and they wish to reenroll in class, they must obtain their instructors’ written permission by an established date. Financial aid may be adjusted for students who are administratively dropped.

When approximately one-third of the semester has passed, instructors are asked to report progress grades for all students or those who have quit attending class. All students are notified and all students reported for quit attending are dropped from their courses. Those students who have been dropped for quit attending from all courses and have financial aid may be required to repay financial aid under the federal repayment formula and will be notified. (For information on the Return of Title IV Funds, please see the Financial Aid section.) The students will have the established options to appeal in writing to the Financial Aid Appeals Committee or the Petition for Policy Waiver Committee.

If students wish to reenroll after an administrative withdrawal has taken place, they will need the written permission of instructor(s) and will need to pay tuition and fees in full.

Refunds of Excess Financial Aid

DMACC has partnered with Nelnet Business Solutions to provide disbursement services for refunds of excess financial aid. Refunds will be processed based on the refund method selected by the student. Go to my.dmacc.edu, log in and select Student. Under Student Accounts, select Refund Method Selection. Click the Pay Now button and you will be directed to Nelnet where you may enroll in a refund method.