MOR 318 - Funeral Arrangements

Credits: 2
Lecture Hours: 2
Lab Hours: 0
Practicum Hours: 0
Work Experience: 0
Course Type: Voc/Tech

This course is designed to give the student an understanding of the principles of making funeral arrangements with an emphasis on the communication process and interpersonal communication. In addition, this course will cover the principles of the operations of a funeral home, including funeral service forms and vital statistics.
Prerequisite OR Corequisite: MOR 301
Corequisite: MOR 319
Competencies

Examine interpersonal communications
1. Recognize elements of communication process
2. Recall helping characteristics of funeral service
3. Identify interpersonal communication skills
4. Identify categories of conflict resolution
Describe making at-need funeral arrangements
1. Explain the death benefits available to surviving families
2. Paraphrase items usually included in the arrangement conference
3. List necessary information to obtain from the family during the arrangement conference
4. Explain the related professions used in arranging a funeral service
Prioritize the items that must be completed by the funeral director
1. Illustrate the organization required in preparation of each funeral
2. Identify the necessary forms and legal documents associated with making funeral arrangements
3. Explain to the family the necessary forms and legal documents associate with making funeral arrangements
Examine elements of disposition
1. Define terms associated with disposition
2. Identify methods of preparation for disposition
3. Recognize documents used in preparation for disposition
Explore elements of personalization
1. Identify methods of personalizing a visitation
2. Recognize methods of personalizing a funeral
3. Explain role of the funeral director in personalization
Examine trends in funeral service technology
1. Recognize uses of technology in the arrangement conference
2. Identify role of technology in the funeralization process
Describe making pre-need funeral arrangements
1. Explain financial consideration for pre-need funeral arrangements
2. Demonstrate knowledge of available means of pre-arranging a funeral
3. Identify the differences in arranging at-need from pre-need
4. Explain the legal limits of a pre-need arrangement
Summarize the components of industry-standard aftercare programs
1. Identify role of aftercare programs
2. Describe an indirect aftercare program
3. Illustrate direct aftercare programs

Competencies Revised Date: AY2027