SPC 120 - Intercultural Communication

Credits: 3
Lecture Hours: 3
Lab Hours: 0
Practicum Hours: 0
Work Experience: 0
Course Type: General

An introduction to theories and implications of intercultural communication as applied to the workplace and interpersonal relationships. Topics and activities are directed toward improving skills in intercultural competence.
Competencies

Respect one another, regardless of opinion, values, cultural, and other group differences
Discuss functions of communication, especially intercultural communication
Identify the different contexts and describe its impact on intercultural communication
1. Explain the cultural context
2. Explain the microcultural context
3. Explain the environmental context
4. Explain the perceptual context
5. Explain the socio-relational context
Recognize the differences in communication in various cultures
1. Compare and contrast verbal communication styles and patterns
2. Compare and contrast nonverbal communication styles and patterns
Understand how relationships develop across cultures
1. Identify the factors that affect the development of relationships across cultures
2. Describe the factors that affect the development of relationships across cultures
Outline the contexts that have influence on intercultural communication in organizations
1. Explain how the cultural context affects intercultural communication in organizations
2. Explain how the microcultural context affects intercultural communication in organizations
3. Explain how the environmental context affects intercultural communication in organizations
4. Explain how the perceptual context affects intercultural communication in organizations
5. Explain how the socio-relational context affects intercultural communication in organizations
Relate acculturation and culture shock to specific experiences
1. Describe the types and the process of acculturation
2. Define and identify the stages of culture shock
Explain and implement the components of intercultural competence