SPC 122 - Interpersonal Communication

1. Acquire a basic vocabulary for describing interpersonal communication
   1. Identify the components of the communication process.
   2. Describe how components interrelate to create communication in face-to-face interactions.
   3. Describe the qualities of a competent interpersonal communicator.
2. Explain influences of the self-concept and person perceptions on interpersonal communication
   1. Describe the principles of selection, organization, and interpretation in relation to perceptions in communication.
   2. Define self-concept.
   3. Explain how images of the self and others interact to influence meaning in communication.
   4. List several methods of increasing perceptual accuracy.
3. Analyze characteristics of communication in various levels of interpersonal relationship.
   1. Describe aspects of message content and structure in stages of relationships.
   2. Discuss the role of self-disclosure and feedback in relationships.
   3. Use self-disclosure to enhance and maintain relationships with classmates.
   4. List guidelines for appropriate self-disclosure.
4. Relate interpersonal needs theories to communication.
5. Follow guidelines for appropriate sharing of feelings in interpersonal encounters and relationships.
   1. Distinguish between displaying and describing feelings.
   2. Use descriptive, owned language to communicate feelings.
6. Explain methods of creating supportive communication climates.
   1. Define openness, descriptiveness, equality, and provisionality in the context of communication.
   2. Distinguish between the content and relational dimensions of messages.
7. Explain approaches to managing interpersonal conflicts.
   1. List kinds and causes of interpersonal conflicts.
   2. Recall guidelines for discussing and resolving conflicts.
8. Demonstrate active listening and response skills.
   1. Describe stages, from hearing to remembering, of the act of listening.
   2. Distinguish between informational, empathic, and evaluative listening skills.
   3. List skills of active listening.
   4. List common barriers to effective listening.
   5. Apply methods of improving listening effectiveness.
   6. Provide feedback in the classroom suitable to speaker, message and context.
9. Describe characteristics and functions of nonverbal communication.
   1. Describe major classifications of nonverbal communication.
   2. List functions of nonverbal communication.
   3. Employ nonverbal behaviors congruent with verbal messages.
10. Communicate effectively in interpersonal settings with members of other cultures and co-cultures.
    1. Identify elements of culture.
    2. Identify barriers to effective intercultural communication.
    3. Demonstrate an awareness of cultural differences in the interpretation of verbal and nonverbal messages.
    4. Use other-oriented behavior to facilitate communication and develop relationships.