MGT 170 - Human Resource Management

1. Discuss the challenges of Human Resources Management in today’s business environment
   1. Identify how firms gain sustainable competitive advantage through people
   2. Explain how globalization is influencing human resources management.
   3. Describe the impact of information technology on managing people.
   4. Identify the importance of change management.
   5. Discuss the impact of cost pressures on HR policies
   6. Discuss the primary demographic and employee concerns pertaining to HRM.
   7. Provide examples of the roles and competencies of today’s HR managers
2. Explain the role of equal employment opportunity in Human Resources Management.
   1. Explain the reasons behind passage of EEO legislation
   2. Identify and describe the major laws affecting equal employment opportunity.
   3. Describe bona fide occupational qualification and religious preference as EEO issues
   4. Discuss sexual harassment and immigration reform and control as EEO concerns
   5. Explain the use of the Uniform Guidelines on Employee Selection Procedures.
   6. Explain various enforcement procedures affecting equal employment opportunity.
   7. Describe affirmative action and the basic steps in developing an affirmative action
3. Describe the importance of job design and job descriptions in providing a foundation for an effective HR program
   1. Discuss the relationship between job requirements and the performance of HRM functions
   2. Describe the methods by which job analysis typically is completed
   3. Explain the various sections of job descriptions.
   4. List the various factors that must be taken into account in designing a job.
   5. Discuss the various job characteristics that motivate employees
4. Identify requirements of Human Resources planning and recruitment.
   1. Identify the advantages of integrating human resources planning and strategic planning
   2. Explain the advantages and disadvantages of recruiting from within the organization
   3. Explain the advantages and disadvantages of external recruitment.
   4. Describe how recruitment activities are integrated with diversity and equal employment opportunity initiatives.
5. Explain the process, principles and procedures involved in employee selection
   1. Explain the objectives of the personnel selection process
   2. Identify the various sources of information used for personnel selection.
   3. Explain the value of different types of employment tests.
   4. Discuss the different approaches to conducting an employment interview
   5. Describe the various decision strategies for selection
6. Discuss the principles and methods commonly used for training nonmanagerial employees, managers, and supervisors
   1. Discuss the systems approach to training and development.
   2. Describe the components of training-needs assessment.
   3. Identify the principles of learning and describe how they facilitate training
   4. Identify the types of training methods used for managers and nonmanagers
   5. Discuss the advantages and disadvantages of various evaluation criteria
7. Describe career development programs and the phases of career development
   1. Explain how a career development program integrates individual and organizational needs
   2. Describe the conditions that help to make a career development program successful
   3. Describe the methods used for identifying and developing managerial talent
   4. Describe the various aspects of personal career development that one should consider
8. Plan and effectively utilize a performance appraisal program
   1. Explain the purposes of performance appraisals and the reasons they can sometimes fail
   2. Identify the characteristics of an effective appraisal program
   3. Describe the different sources of appraisal information.
   4. Explain the various methods used for performance evaluation
   5. Outline the characteristics of an effective performance appraisal interview.
9. Discuss the objectives and policies of an organization’s compensation program
   1. Explain employer concerns in developing a strategic compensation program
   2. Identify the various factors that influence the setting of wages.
   3. Discuss the mechanics of each of the major job evaluation system
   4. Define the wage curve, pay grades, and rate ranges as parts of the compensation structure
   5. Identify the major provisions of the federal laws affecting compensation.
10. Explain the different types of financial incentive plans.
    1. Discuss the basic requirements for successful implementation of incentive programs
    2. List the types of, and reasons for implementing
    3. Explain why merit raises may fail to motivate employees adequately and discuss ways to increase their motivational value
    4. State and identify the advantage of each of the principal methods used to compensate salespersons
    5. Explain what profit sharing plans are and the advantages and disadvantages of these programs
    6. Describe the main types of ESOP plans and discuss the advantages of ESOPs to employers and employees
11. Recognize the changes occurring in the types and value of benefits employees receive as part of their total compensation
    1. Describe the characteristics of a sound benefits program
    2. Recognize management concerns about the costs of employee benefits and discuss ways to control those costs
    3. Explain the employee benefits required by law
    4. Discuss suggested ways to control the cots of health care programs
    5. Describe the major factors involved in the management of pension plans.
12. Explain the requirements of creating a healthy work environment.
    1. Summarize the general provision of the Occupational Safety and Health Act (OSHA)
    2. Describe what management can do to create a safe work environment
    3. Describe the organizational services and programs for building better health.
    4. Explain the role of employee assistance program in HRM
    5. Describe methods for coping with stress.
13. Discuss the policies and procedures governing disciplinary action
    1. Explain due process, the employment-at-will principle, and the implied contract
    2. Identify the job expectancy rights of employees
    3. Explain the process of establishing disciplinary policies, including the proper implementation of organizational rules
    4. Explain two approaches to disciplinary action
    5. Identify the different types of alternative dispute-resolution procedures.
    6. Discuss the role of ethics in the management of human resources.
14. Discuss the labor movement and contemporary forces contributing to it.
    1. Identify and explain he principal federal laws that provide the framework for labor relations
    2. Cite the reasons employees join unions
    3. Describe the process by which unions organize employees and gain recognition as their bargaining agent
    4. Describe the overall structure of the labor movement and the functions labor unions perform at the national and local levels
    5. Describe the differences between private sector and public-sector labor relations.
    6. Discuss some of the contemporary challenges to labor organizations
    7. Discuss the bargaining process and the bargaining goals and strategies of a union and an employer
    8. Cite the principal methods by which bargaining deadlocks may be resolved
    9. Give examples of current collective bargaining trends.