MAP 624 - Practicum

Credits: 5
Lecture Hours: 0
Lab Hours: 0
Practicum Hours: 0
Work Experience: 21
Course Type: Voc/Tech

1. Distinguish the ability to apply knowledge and skills in medical office procedures acquired in the classroom to patient care in a clinical setting 
   1. Prepare patients for physical examination, treatment, and assist provider with exam 
   2. Obtain vital signs 
   3. Assist with minor surgical procedures 
   4. Instruct patients regarding proper preparation for tests ordered by the physician 
   5. Calculate proper doses of medication 
   6. Administer parenteral and oral medications 
   7. Perform sterilization procedures 
   8. Maintain sterile equipment and supplies 
   9. Dispose of contaminated, disposable, or outdated items 
   10. Perform designated diagnostic radiography procedures 
   11. Obtain and record information obtained from the patient related to their physical condition 
   12. Maintain exam rooms to provide a safe, sanitary environment for patient care at all times  
2. Distinguish the ability to apply knowledge and skills in laboratory procedures acquired in the classroom and laboratory to patient care in a clinical setting 
   1. Obtain venous and capillary blood samples 
   2. Perform hematology procedures using manual and/or automated techniques 
   3. Perform physical, chemical, and microscopic urinalysis 
   4. Differentiate between normal and abnormal test results 
   5. Prepare a wet mount for parasitology study 
   6. Test stool specimen for occult blood 
   7. Perform electrocardiograms 
   8. Perform procedures essential to quality control in the laboratory 
   9. Instruct patients on collection of specimens to be brought to the office or taken to a laboratory (stool and urine). 
   10. Perform other laboratory procedures that may include pregnancy test, mono test and rapid strep test 
   11. Document on graphs and flow sheets 
   12. Demonstrate proper disposal of biohazard materials, sharps and regulated 

3. Demonstrate the ability to apply knowledge and skills in office management acquired in the classroom to management procedures in a clinical setting 
   1. Prepare patient files for day’s appointments 
   2. Obtain accurate information for office record from new and returning patients to include address, phone, insurance, etc 
   3. Schedule appointments according to office policy 
   4. Obtain patient’s signature on permission forms 
   5. Obtain precertification or prior authorization for outpatient testing 
   6. Arrange hospital admissions and/or laboratory and x-ray outpatient procedures as directed by the physician 
   7. Schedule hospital surgical procedures 
   8. Maintain the reception area in a neat, attractive, and sanitary condition at all times
4. Adapt to the routine of assigned clinics 
   1. Demonstrate understanding of basic principles 
   2. Demonstrate retention of knowledge pertaining to office procedures 
   3. Organize work for efficient use of time 
   4. Follow verbal instructions 
   5. Follow written instructions 
   6. Participate in EMR training and applications per clinic policy
5. Interact with patients, peers, and physicians in an acceptable professional manner 
   1. Acquire appropriate information regarding patient’s current condition and symptoms 
   2. Demonstrate a caring attitude with patients 
   3. Communicate information to co-workers in a succinct manner 
   4. Present a courteous and friendly attitude with patients and staff
6. Seek additional experience and information when dealing with unfamiliar situations 
   1. Identify limitations in performing unfamiliar procedures 
   2. Ask appropriate questions at an appropriate time 
   3. Accept constructive criticism  
7. Apply professional communication techniques for the medical office
   1. Handle incoming and outgoing correspondence 
   2. Use appropriate techniques for information received and given out over the phone 
   3. Deal with representatives of pharmaceutical companies, equipment manufacturers, other physicians, family member and other non-patient individuals on the phone and in person 

8. Apply ethical principles to behavior in the medical office

1. Set professional boundaries with coworkers and patients 
2. Identify unethical behaviors of a medical assistant  

9. Maintain regulations set forth by HIPAA

1. Comply with patient consent requirements 
2. Obtain proper release of information  

10. Incorporate critical thinking skills

1. Utilize critical thinking skills when performing patient care and assessment 
2. Utilize questions to determine if important information is lacking 
3. Reject information that is not accurate, relevant, precise or clear 
4. Double check all facts 
5. Follow steps for implementation/problem solving 
6. Evaluate outcomes 

 
Competencies Revised Date: 2020