MAP 423 - Professional Development

Credits: 3
Lecture Hours: 3
Lab Hours: 0
Practicum Hours: 0
Work Experience: 0
Course Type: Voc/Tech

General competencies including professional behavior, resume and cover letters, professional organizations, scope of practice, standards of care, responsibilities of the certified medical assistant in identifying and responding to issues of confidentiality. Serving as a patient navigator, performing within legal and ethical boundaries, and demonstrating knowledge of federal and state healthcare regulations including HIPAA. Students will incorporate critical thinking skills based on knowledge of medical specialties, medical law and ethics. Competencies include the ability to recognize and respond to verbal and nonverbal communication and to respect individual diversity.
Competencies

Identify professional behavior for a medical assistant
1. Maintain self-boundaries
2. Discuss the importance of membership of a professional organization
3. List examples of responsibilities within the scope of practice for a medical assistant
Perform within legal and ethical boundaries
1. List repercussions for practicing outside of the medical assisting scope of practice.
2. Report illegal activities in the medical office
3. Report unethical activities in the medical office
Demonstrate knowledge of federal and state healthcare regulations.
1. Identify issues of confidentiality as governed by HIPAA
2. Comply with public health statutes
Discuss the importance of verbal and nonverbal communication
1. Respond appropriately considering cultural diversity, developmental life stage, communication barriers
2. Identify types of verbal communication
3. Identify types of nonverbal communication
4. List barriers to communication
Coach patient appropriately considering cultural diversity, developmental life stage, communication barriers
1. Define patient navigator
2. Describe the role of the medical assistant as a patient navigator
Compare criminal and civil law as they apply to the practicing medical assistant
1. Locate a state’s legal scope of practice for medical assistants
2. Define negligence
3. Define informed consent, implied consent, and expressed consent
4. Describe the contractual relationship between the physician and patient

Competencies Revised Date: 2020