Apr 22, 2024  
2017-2018 Course Catalog 
2017-2018 Course Catalog [ARCHIVED CATALOG]

Administrative Assistant, Diploma

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The Administrative Assistant diploma curriculum is for individuals who want to develop or refresh their office skills in order to qualify for office work. This program emphasizes the development of multifunctional office and computer skills. Students gain basic knowledge and employability skills in English, math, computer applications, communication, accounting, as well as workplace professionalism and human relations.

To successfully complete this program, a student must complete all coursework as prescribed and maintain a 2.0 grade point average.

For more information about the Administrative Assistant Diploma program, please visit our website at www.dmacc.edu/programs/adminmed/.

Program Details

Location: Ankeny

Students may start any semester

Program Entry Requirements

  1. Complete an application for admission.
  2. Satisfy the assessment requirement.
  3. Attend any required information/registration session.

Graduation Requirements

To earn an Administrative Assistant diploma, a student must complete all coursework as prescribed and maintain a 2.0 grade point.

Semester 1

Option 1 - Select 1 Course

Option 2 - Select 1 Course

Option 3 - Select 1 Course

Semester 3

Total Credits Required to Complete the Diploma - 34*

*Total credits are calculated using the least number of credits needed to satisfy the option requirements.

Fixed Costs

Tuition……………………………………………………………………………………..$151.00 per credit

The costs for each program are estimates and subject to change.

Varied Costs

Costs Semester 1 Semester 2 Semester 3
Books (approximate) 850 775 250

Approximate total for program: $7,009**

**Program entry requirements are not included in the total approximate cost.

What Kind of Work Will You Do?

  • Schedule appointments, give information to callers, direct visitors to destinations.
  • Read and route incoming communications, paper and electronic.
  • Complete various keyboarding tasks.
  • Complete filing tasks, paper and electronic.
  • Use the telephone to communicate with both internal and external customers.
  • Prepare correspondence, minutes of meetings, and reports.
  • Perform mathematical and basic bookkeeping tasks.
  • Input and process information on computers

What Skills and Abilities Will You Need?

  •  Ability to communicate well.
  •  Ability to work under pressure.
  •  Ability to read and follow directions.
  •  Ability to work with people of all ages and backgrounds.
  •  Ability to proofread.
  •  Ability to make decisions and solve problems.
  •  Ability to collaborate and fulfill team responsibilities


  • Good judgment and common sense
  • Dependable and responsible
  • Good business work ethics
  • Methodic, organized and able to concentrate
  • Team player
  • Adaptable

What Else Should I Consider about this Program or Career Choice?

  • Variety of job possibilities.
  • Advancement opportunities available.
  • All students may participate in professional organizations.
  • It may take more than three semesters to complete the diploma.
  • Computer and Internet access at home is helpful for completing homework assignments.
  • Students may take the Certified Professional Secretary exam and the Microsoft Office Specialist Certification exam.
  • Average starting salary $28,243 (20113-2014 Placement Report, (https://www.dmacc.edu/careercenter/Pages/resources.aspx).

Nondiscrimination Statement

DMACC offers career and technical programs in the following areas of study:

Agriculture, National & Environmental Services /Architecture, Engineering, and Construction/Arts, Design, and Visual communications/Business, Management, and Marketing/Education, Public, and Human Services/Health Science/Hospitality and Culinary/Information Technology/Manufacturing/Transportation & Logistics

Des Moines Area Community College shall not engage in nor allow discrimination covered by law against any person, group or organization. This includes in its programs, activities, employment practices, hiring practices or the provision of services, and harassment or discrimination based on race, color, national origin, creed, religion, sex (including pregnancy), sexual orientation, gender identity, age (in employment), disability, genetic information (in employment) and actual or potential parental, family or marital status of a person. Veteran status in educational programs, activities, employment practices, or admission procedures is also included to the extent covered by law.

Individuals who believe they have been discriminated against may file a complaint through the College Discrimination Complaint Procedure. Complaint forms may be obtained from the Campus Provost’s office, the Academic Deans’ office, the Judicial Officer, or the EEO/AA Officer, Human Resources. ADA questions and concerns may be directed to the Section 504/ADA Coordinator at 2006 S. Ankeny Blvd, Bldg 6, Ankeny, IA  50023, phone 515/964-6857, sgbittner@dmacc.edu.  Title IX questions and concerns may be directed to the Title IX Coordinator at 2006 S. Ankeny Blvd, Bldg 6, Ankeny, IA  50023, phone 515/964-6574, dkmckittrick@dmacc.edu.  Question or complaints about this policy may be directed to the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone 312/730-1560, tax 312/730-1576..

Legal references: Iowa Code §§ 216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S. C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S. C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S. C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).(2017)

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