Jul 19, 2024  
2017-2018 Course Catalog 
2017-2018 Course Catalog [ARCHIVED CATALOG]

Medical Office Specialist Diploma

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The Medical Office Specialist program is designed to prepare the student to work in a variety of medical settings, including hospitals/medical centers, clinics, health insurance companies and other health-related businesses. The office specialist works with administrative areas in the practice―including front office, transcription, insurance and billing―and is often the first contact with the patient. This program is not, however, designed to prepare the student for direct patient care.

The Medical Office Specialist diploma does not require an internship; however, a felony or other serious charge may prevent the student from being employed.

The Medical Office Specialist Diploma differs from the AAS degree in that it is 46 contact hours versus 64, does not include an internship, and does not offer auxiliary classes such as speech, accounting, etc. If a student chooses to receive a diploma and proceed to the work world, there is always the option of completing the AAS degree at a later time. Once employed, it would be wise to check with your employer about tuition reimbursement as an option to paying for completing your AAS degree.

To successfully complete this program, a student must complete all coursework as prescribed and maintain a 2.0 grade point average. A grade of “C” or better is required in the first course of a sequential course offering before enrolling in the second-level course of the sequence or in the prerequisite course. This includes ADM 157 , ADM 215 , BCA 160 , BCA 212 , HSC 120 , HSC 121 , MAP 141 , MAP 532 , MTR 120  and MTR 121 .

A student successfully completing the prescribed coursework is eligible to receive a diploma.

For more information about the Medical Office Specialist program, please visit our website at www.dmacc.edu/programs/adminmed.

Program Details

Location: Ankeny

Students start Fall semester

Not all courses are offered every semester.  Academic advisors are available to assist with scheduling classes.

Program Entry Requirements

It is strongly suggested to meet with an academic advisor prior to applying for this program.

  1. Complete an application for admission.
  2. Attend any required information/registration session. 
  3. Satisfy the required admissions assessments.
  4. Complete the required ACCUPLACER testing, obtaining a Sentence Skills score of 82 or above, or ACT writing score of 19 or higher, or completion of ENG 060  with a grade of “B” or higher or program chairperson approval.
  5. Keyboarding speed of 25 nwpm or above as demonstrated by a five-minute test.

Graduation Requirements

To earn a Medical Office Specialist diploma, a student must complete all coursework as prescribed and maintain a 2.0 grade point average and receive a “C” or better in all MAP, MTR, HSC, and BCA courses.


(Students must demonstrate a keyboarding speed of 25 NWPM or above by taking a five-minute test before enrolling in BCA 160 .)

Total Credits Required to Complete the Diploma - 46

Fixed Costs

Tuition……………………………………………………………………………………..$151.00 per credit

The costs for each program are estimates and subject to change.

Varied Costs

Costs Semester 1 Semester 2 Semester 3
Books (approximate) 956 746 532
Supplies   75   15   15

Approximate total for the program: $9,285**

**Program entry requirements are not included in the total approximate cost.

What Kind of Work Will You Do?

  • Prepare and file medical charts and record information.
  • Transcribe letters, file, sort mail, make appointments.
  • Greet patients in the office and make them feel at ease.
  • Prepare case histories and medical reports.
  • Transcribe patient records.
  • Input information on word processors and computers.
  • Perform coding and billing for submission of medical insurance claims.

What Skills and Abilities Will You Need?

  • Use the following equipment: computers (including software), transcription software, copy & fax machines and other new technology.
  • Apply knowledge in medical terminology and anatomy, grammar and English, computer skills, bookkeeping and coding/billing.
  • Work with people of all ages and backgrounds.
  • Keep information confidential.
  • Show foresight in anticipating patients’ needs.
  • Follow directions accurately.
  • Work collaboratively and fulfill your team responsibilities

What Else Should I Consider about this Program or Career Choice?

  • Employment opportunities exist locally, statewide and nationally.
  • Employment outlook strong locally and nationally.
  • All students may participate in the professional organizations.
  • Demand for thorough knowledge of computers and software.
  • Students report salaries of approx. $25,000 per year, locally.
  • It may take longer than 3 semesters to complete this program.

Nondiscrimination Statement

DMACC offers career and technical programs in the following areas of study:

Agriculture, National & Environmental Services /Architecture, Engineering, and Construction/Arts, Design, and Visual communications/Business, Management, and Marketing/Education, Public, and Human Services/Health Science/Hospitality and Culinary/Information Technology/Manufacturing/Transportation & Logistics

Des Moines Area Community College shall not engage in nor allow discrimination covered by law against any person, group or organization. This includes in its programs, activities, employment practices, hiring practices or the provision of services, and harassment or discrimination based on race, color, national origin, creed, religion, sex (including pregnancy), sexual orientation, gender identity, age (in employment), disability, genetic information (in employment) and actual or potential parental, family or marital status of a person. Veteran status in educational programs, activities, employment practices, or admission procedures is also included to the extent covered by law.

Individuals who believe they have been discriminated against may file a complaint through the College Discrimination Complaint Procedure. Complaint forms may be obtained from the Campus Provost’s office, the Academic Deans’ office, the Judicial Officer, or the EEO/AA Officer, Human Resources. ADA questions and concerns may be directed to the Section 504/ADA Coordinator at 2006 S. Ankeny Blvd, Bldg 6, Ankeny, IA  50023, phone 515/964-6857, sgbittner@dmacc.edu.  Title IX questions and concerns may be directed to the Title IX Coordinator at 2006 S. Ankeny Blvd, Bldg 6, Ankeny, IA  50023, phone 515/964-6574, dkmckittrick@dmacc.edu.  Question or complaints about this policy may be directed to the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone 312/730-1560, tax 312/730-1576..

Legal references: Iowa Code §§ 216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S. C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S. C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S. C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).(2017)

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