Office/Clinic Support Assistant

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A short-term (e.g., 9-credit) credential with the distinction that it includes a very basic, 2-credit, medical terminology/HIPAA/front office protocol orientation. Certificate is designed to be for an office/clinic “helper” role.

For more information about additional Administrative and Medical Office Professions credentials, please visit our website at www.dmacc.edu/programs/btec.

Locations: Ankeny

Program Entry Requirements

It is suggested to meet with an academic advisor prior to applying for this program.

Complete an application for admission.
Satisfy the assessment requirement.
Attend any required information/registration session.

Graduation Requirements

To earn an Office/Clinic Support Assistant certificate, a student must complete all required coursework as prescribed and maintain a 2.0 grade point average.

Semester 1

ADM 101 - Office Essentials Credits: 1
ADM 105 - Intro to Keyboarding Credits: 1
MAP 106 - Medical Office Essentials Credits: 2

Semester 2

ADM 221 - Career Development Skills Credits: 2
BCA 212 - Intro Computer Business Appl Credits: 3

Total Credits Required to Complete this Certificate -9

Fixed Costs

Tuition……………………………………………………………………………………..$143.00 per credit

The costs for each program are estimates and subject to change.

Varied Costs

	Semester 1	Semester 2
Books	100	100
Supplies	15	15

Approximate total for the program: $1,517 *

*Program entry requirements are not included in the total approximate costs.

What Kind of Work Will You Do?

Photocopy/scan/shred documents
Enter in-take data on paper or electronic forms
Shelve/organize supplies
Collate packets
Cross-check schedules
Use medical and computer vocabulary

What Skills and Abilities Will You Need?

Good listening skills
Ability to follow directions promptly
Cheerful, helpful attitude
Ability to work with people of all ages and backgrounds
Realizing when to double-check or to ask for clarification or direction

What Else Should I Consider about this Specialist Certificate?

Variety of job duties in a professional environment
Can be somewhat stressful on busy days
Opportunity to assume greater responsibility
Both part-time and full-time positions

Nondiscrimination Policy

Des Moines Area Community College shall not engage in or allow discrimination covered by law. This includes harassment based on race, color, national origin, creed, religion, sex (including pregnancy and marital status), sexual orientation, gender identity, age, disability and genetic information. Veteran status in educational programs, activities, employment practices, or admission procedures is also included to the extent covered by law. Individuals who believe they have been discriminated against may file a complaint through the College Discrimination Complaint Procedure. Complaint forms may be obtained from the Campus Provost’s office, the Academic Deans’ office, the Judicial Officer, or the EEO/AA Officer, Human Resources. For information about the ADA, the Section 504/ADA Coordinator can be contacted at 515-964-6857. For Title IX questions and concerns contact 515-964-6850.