Hospitality Business, Diploma

Program Details

Semester 1

• BCA 172 - Intro to Keyboarding Credits: 1
• COM 703 - Communication Skills Credits: 3
• HCM 100 - Sanitation & Safety Credits: 2
• HCM 200 - Dining Room Service Credits: 2
• HCM 320 - Intro to Hospitality Industry Credits: 2
• MGT 145 - Human Relations in Management Credits: 3
• Select 1 credits from Option 1 Credits: 1

Option 1 - Select one credit

• SDV 108 - The College Experience Credits: 1
• SDV 129 - Transition to College Credits: 1

Semester 2

• BCA 212 - Intro Computer Business Appl Credits: 3
• BUS 112 - Business Math Credits: 3
• HCM 143 - Food Preparation I Credits: 3
• HCM 144 - Food Preparation I Lab Credits: 3
• HCM 215 - Fine Dining Experience 2 Lab Credits: 2
• Select 3 credits from Option 2 Credits: 3

Semester 3

• MGT 101 - Principles of Management Credits: 3
• MKT 110 - Principles of Marketing Credits: 3
• HCM 510 - Work Experience Credits: 3

Total Credits Required to Complete this Diploma - 40

Fixed Costs

Tuition……………………………………………………………………………………..$215.00 per credit

The costs for each program are estimates and subject to change.

Varied Costs

Approximate total for the program: $9,975**

**Program entry requirements are not included in the total approximate cost.

What Kind of Work Will You Do?

• Work front desk operations of hotel; may work night operation and night audit.
• Work housekeeping department.
• Prepare food by following recipes.
• Perform accounting duties including recordkeeping, handling money and taking inventory.

What Skills and Abilities Will You Need?

• Demonstrate patience, tact and good sense of humor.
• Learn to establish effective communication with people of different ages and backgrounds.
• Perform activities in an organized and detailed manner.
• Follow written and spoken instructions.
• Communicate effectively with consumers of different ages and backgrounds.
• Communicate with coworkers and supervisors.

What Else Should I Consider about this Diploma program?

• Enjoy working with food.
• Work under stressful situations.
• Understand the need for continuance of personal and professional growth.
• Demonstrate professionalism by attitude and dress.
• Average starting salary $16,640 (2009-2010 Placement Report).

Program Competencies

1. Demonstrate workplace basic skills of listening, writing, computing, problem solving, interpersonal relationships and leadership
2. Implement good sanitation and safety procedures in the hospitality environment
3. Apply basic knowledge of food preparation
4. Develop basic skills in management and marketing in the hospitality industry
5. Communicate effectively, using both verbal and written communication skills
6. Demonstrate the ability to be flexible and adaptable
7. Utilize effective time management rules and techniques
8. Identify appropriate dress for the work environment
9. Demonstrate the ability to work in a team setting

Nondiscrimination Statement

It is the policy of Des Moines Area Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information (in employment) and actual or potential parental, family or marital status. Veteran status in educational programs, activities, employment practices, or admission procedures is also included to the extent covered by law.  

If you have questions or complaints related to compliance with this policy, please contact Director, Enterprise Risk Management, 2006 South Ankeny Boulevard, Bldg 22, Ankeny, IA 50023, 515-513-0655, feedback@dmacc.edu or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: (303) 844-5695 FAX: (303) 844-4303, TDD 800-877-8339 Email: OCR.Denver@ed.gov ₍₂₀₂₆₎