Jul 21, 2024  
2024-2025 Course Catalog 
2024-2025 Course Catalog


Hospitality Business, Diploma

Location(s): Ankeny

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The Hospitality Business program prepares students to enter either the food service field or lodging industry at an entry-level position.

Students who have completed the program will have taken courses in subject areas including sanitation, dining room fundamentals, business math, food preparation, career-seeking skills and marketing. Positions that are filled by graduates include guest services clerk, night auditor and cooks.

Many classes scheduled during semesters A, B, and C are interchangeable and can be taken during any semester. See your DMACC academic advisor with questions.

Program Details

Students may start any semester.

(Most classes in this program meet in the daytime hours, but a few will involve some evenings and weekends.)

Graduation Requirements

To earn a Hospitality Business diploma, a student must complete all coursework as prescribed and maintain a 2.0 grade point average.

Option 1 - Select one credit

Total Credits Required to Complete this Diploma - 40

Fixed Costs

Tuition……………………………………………………………………………………..$193.00 per credit

The costs for each program are estimates and subject to change.

Varied Costs

Costs Semester 1 Semester 2 Semester3
Books (approximate) 280 365 160
Supplies-Uniforms 105 150  
Equipment-Knives & Culinary Tools 315    

Approximate total for the program: $9,095**

**Program entry requirements are not included in the total approximate cost.

What Kind of Work Will You Do?

  • Work front desk operations of hotel; may work night operation and night audit.
  • Work housekeeping department.
  • Prepare food by following recipes.
  • Perform accounting duties including recordkeeping, handling money and taking inventory.

What Skills and Abilities Will You Need?

  • Demonstrate patience, tact and good sense of humor.
  • Learn to establish effective communication with people of different ages and backgrounds.
  • Perform activities in an organized and detailed manner.
  • Follow written and spoken instructions.
  • Communicate effectively with consumers of different ages and backgrounds.
  • Communicate with coworkers and supervisors.

What Else Should I Consider about this Diploma program?

  • Enjoy working with food.
  • Work under stressful situations.
  • Understand the need for continuance of personal and professional growth.
  • Demonstrate professionalism by attitude and dress.
  • Average starting salary $16,640 (2009-2010 Placement Report).

Program Competencies

  1. Demonstrate workplace basic skills of listening, writing, computing, problem solving, interpersonal relationships and leadership
  2. Implement good sanitation and safety procedures in the hospitality environment
  3. Apply basic knowledge of food preparation
  4. Develop basic skills in management and marketing in the hospitality industry
  5. Communicate effectively, using both verbal and written communication skills
  6. Demonstrate the ability to be flexible and adaptable
  7. Utilize effective time management rules and techniques
  8. Identify appropriate dress for the work environment
  9. Demonstrate the ability to work in a team setting


Nondiscrimination Statement

Des Moines Area Community College shall not engage in nor allow discrimination covered by law against any person, group or organization. This includes in its programs, activities, employment practices, or hiring practices, and harassment or discrimination based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information (in employment) and actual or potential parental, family or marital status. Veteran status in educational programs, activities, employment practices, or admission procedures is also included to the extent covered by law. Lack of English language proficiency will not be a barrier to admission and participation in career and technical education programs.

Individuals who believe they have been discriminated against may file a complaint through the College Discrimination Complaint Procedure. Complaint forms may be obtained from the Executive Campus Dean’s office, the Executive Academic Deans’ office, the Judicial Officer, or the EEO/AA Officer, Human Resources. ADA questions and concerns may be directed to the Section 504/ADA Coordinator at 2006 S. Ankeny Blvd, Bldg 6, Ankeny, IA 50023, phone 515/964-6857, dso@dmacc.edu. Title IX questions and concerns may be directed to the Title IX Coordinator at 2006 S. Ankeny Blvd, Bldg 1, Ankeny, IA 50023, phone 515/964-6216, Title9@dmacc.edu. Questions or complaints about this policy may be directed to the Director of the Office for Civil Rights, U.S. Department of Education, John C. Kluczysnki Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, phone 312/730-1560, fax 312/730-1576, TDD 800-877-8339 Email OCR.Chicago@ed.gov.

DMACC offers career and technical programs in the following areas of study:
Agriculture, Natural and Environmental Science
Architecture, Engineering, and Construction
Arts, Design, and Visual Communication
Business, Management, and Marketing
Education, Public, and Human Services
Health Science
Hospitality and Culinary
Information Technology
Transportation & Logistics

Entrance requirements for specific programs can be found at Academic Pathway website.(2024)

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