HSV 130 - Interviewing/Interper Relation

1. Demonstrate knowledge of important concepts in interviewing
   1. Describe three communication models
   2. List the advantages and disadvantages of open questions
   3. List the advantages and disadvantages of closed questions
   4. List the advantages and disadvantages of directive interviews
   5. List the advantages and disadvantages of nondirective interviews
   6. List the advantages and disadvantages of scheduled interviews
   7. List the advantages and disadvantages of nonscheduled interviews
   8. Describe listening levels
2. Establish interpersonal relationships with interviewees
   1. Talk with people comfortably
   2. Demonstrate open body language
   3. Describe open and closed body language observed in student interviews
   4. Sense impact of self on interviewee
   5. Interpret nonverbal behaviors, emotions, and physical characteristics which the student observes
   6. Respond appropriately to interviewee nonverbal communication
   7. Probe interviewee responses
   8. Reflect the feelings and content of interviewee responses
3. Demonstrate knowledge of types of interviews
   1. Gain understanding of the principles and techniques of the informational interview
   2. Gain understanding of the principles and techniques of the survey interview
   3. Gain understanding of the principles and techniques of the recruiting interview
   4. Gain understanding of the principles and techniques of the employment interview
   5. Gain understanding of the principles and techniques of the performance evaluation interview
   6. Gain understanding of the principles and techniques of the persuasive interview
   7. Gain understanding of the principles and techniques of the counseling interview
   8. Gain understanding of the principles and techniques of the health care interview
4. Conduct in- and out- of the classroom interviews
   1. Understand the essential components of an interview, such as preparation and research, communication skills, and active listening
   2. Choose interviewing strategies appropriate for a variety of different types of interviews
   3. Plan, organize, and manage the logistics of an interview process
   4. Schedule interviews, prepare interview materials, and manage time during the interview to ensure that all necessary questions are asked within the allotted timeframe
   5. Construct and implement the interview guide and interview write up for each interview
   6. Plan and execute structured interviews by preparing relevant questions, using appropriate body language, and responding to interviewee cues
   7. Demonstrate clear communication through verbal expression, active listening, and maintaining an engaging and professional demeanor
   8. Assess the information provided by interviewee and ask follow-up questions
   9. Reflect on the process of conducting interviews, identifying strengths and weaknesses, record finding in the interview write-up and apply this reflection to improve future interview techniques
5. Demonstrate human services self-discipline
   1. Meet assigned deadlines
   2. Attend class regularly
   3. Participate in class activities and discussion in a meaningful way
   4. Give feedback to classmates to help them develop their interviewing skills
6. Demonstrate logical and analytical thinking
   1. Write interview results using correct grammar, punctuation, and spelling
   2. Write interview results that report interview information in a clear and comprehensible manner, that are well-organized, and that distinguish between fact and opinion