MAP 112 - Medical Office Management I

Credits: 3
Lecture Hours: 2
Lab Hours: 2
Practicum Hours: 0
Work Experience: 0
Course Type: Voc/Tech

Course emphasizes administrative responsibilities. Students will use critical thinking skills to incorporate cognitive knowledge in the performance of psychomotor and affective domains including written communications, records management, bookkeeping, banking procedures and the utilization of the EMR.

Competencies

Compose written communications using computer technology
1. Demonstrate elements of fundamental writing skills
2. Discuss applications of electronic technology in professional communication
Maintain medical records
1. Create a medical record
2. File medical records
3. Document in a medical record
4. Organize a medical record
Perform routine banking procedures
1. Create a bank deposit
2. Identify precautions for accepting the following types of payments: cash, check, credit card, debit card
Utilize the EMR
1. Schedule appointments
2. Manage electronic medical records
Perform routine duties within a medical office
1. Complete a supply inventory
2. Explain the purpose of routine maintenance of administrative and clinical equipment
Identify illegal activity in the healthcare setting
1. Demonstrate proper protocol for reporting illegal activity
2. Complete compliance reporting based on public health statutes

Competencies Revised Date: AY2025