MAP 807 - Internship Medical Office Spec

Credits: 2
Lecture Hours: 0
Lab Hours: 0
Practicum Hours: 0
Work Experience: 8
Course Type: Voc/Tech

Exploration of the medical administrative setting, demonstrating skills relevant to the internship work experience. Recognize the importance of customer service, leadership, teamwork, business etiquette, and HIPAA compliance as it relates to health care.
Prerequisite: MAP 141, HIT 290, MAP 220 with a “C” or better or Instructor Approval
Corequisite: MAP 806 and ADM 221
Competencies

Analyze duties completed during internship
1. Utilize knowledge, skills, and attitude required for career
2. Use effective communication skills for employment
3. Develop strategies for demonstrating good communication
4. Discuss importance of continuous learning
Examine objectives that measure performance standards
1. List goals to advance through internship
2. Demonstrate activities that align with objectives
3. Develop performance standards for analysis
Use college reports and evaluations
1. Identify internship reports for assessment
2. Complete and submit reports in a professional manner
Examine policies, procedures, and regulations
1. Describe internship site expectations for an intern
2. Identify policies and procedures as applied to the internship experience
3. Maintain HIPAA compliance
Project professionalism
1. Demonstrate punctuality
2. Show a positive attitude
3. Be well groomed and appropriately dressed
4. Follow the cultural norms of the internship site
5. Demonstrate quality work while completing tasks
Project a professional image
1. Dress according to clinic guidelines
2. Display behaviors and attitudes toward patients and staff

Competencies Revised Date: AY2022