Dec 05, 2021  
DMACC Policies and Procedures 
    
DMACC Policies and Procedures
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BS741 - Data Privacy Collection of Internet Data


Policy

Section: Business Services

SubSection: Information Security

Collection of Internet Data

DMACC uses various technologies to collect information for Financial Aid, Student Services and Enrollment Services.

This privacy policy sets out how DMACC uses and protects any information that you give us when you use this website. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”)

DMACC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using any of our services; you can be assured that it will only be used in accordance with this privacy statement.

DMACC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy became effective from January 2019 to reflect the changes required under the GDPR legislation.

What We Collect About You

We collect personal details in order for us to process as per your requests or provide services from our website or call centers, this forms the legal basis for using your data. We collect:

  • Your name
  • Telephone number
  • Address

If you call or email one of our contact centers or submit an Ask a Question form on our website, we use ticketing technology and any notes of the discussion with the call center agent are collected.

How We Use Cookies

If you use our website, we use cookies for the processing of your website visit where you give us consent for personalization and marketing purposes. A cookie is a small file, which asks permission to be placed on your computer’s hard drive. The file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

How We Process Data

DMACC acts as a data controller for your personal information. This means that we process your data and we may use third parties to process your data on our behalf. We audit all third parties to ensure they meet the standards of data protection required under the GDPR. The third-party data processors that we mainly use are:

OCLC
PeopleAdmin
ABC Virtual Communications
SalesForce

For a list of other data processors that we use click here (This will be a web link on www.dmacc.edu)

International Transfers

We do not transfer any of your data outside USA.

Security

We are committed to ensuring that information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, technical and managerial controls to safeguard and secure the information we collect online.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

We will not sell, distribute or lease your personal information to third parties unless we gain consent from you or we are required by law to do so. Where we gain consent to share your personal information we make it clear to whom the data is being shared and for what purpose.

Marketing

We would like to send you information about the services of ours which may be of interest to you. By agreeing to this privacy, you are giving your consent for the same. You may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email your request to dpo@dmacc.edu.

Access to Your Information and Correction

You have the right to request a copy of the information that we hold about you. If you would like to see the personal information that we hold about you, please submit a request by emailing it to dpo@dmacc.edu.

Please note that because DMACC is not an advertising company, we do not create or share non-fraudulent profiles.

Your Rights

You have a right to the following:

  • To request access to the personal data we hold about you;
  • To request that we rectify or erase your personal data;
  • To request that we restrict or block the processing of your personal data;
  • Under certain circumstances, to receive personal data about you that we store and transmit to another without hindrance from us, including requesting that we provide your personal data directly to another that is a right to data portability; and where we previously obtained your consent, to withdraw consent to processing your personal data.

To exercise these rights, contact us through email sending it to dpo@dmacc.edu. Please be aware that DMACC may be unable to afford these rights to you under certain circumstances, such as if we are legally prevented from doing so.

Retention

We will process and store your personal data the period necessary to achieve the purpose of the storage, or as permitted by law. After expiration of that period, the corresponding data is routinely deleted according to the Data Retention Procedure.

Policy Changes

DMACC may modify this privacy notice from time to time without the consent of users by providing advance notice on our Web site before implementing such modifications. Should you wish to be notified by email of material changes to this policy, please send correspondence to dpo@dmacc.edu with “PRIVACY” in the subject line or to the following mailing address:

Privacy Notice Operations
Attn.: Information Solutions
DMACC
2006 S Ankeny Boulevard,
Ankeny, IA 50023
United States Phone: +1 800-362-2127
Email: pno@dmacc.edu

Contact

If you have questions, comments, or concerns about this privacy notice, please contact us, in our role as data processor, at:

Data Protection Officer
Attn: Information Solutions
DMACC
2006 S Ankeny Blvd
Ankeny, IA 50023
United States
Phone: +1 800-362-2127
Email: dpo@dmacc.edu



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