Dec 05, 2021  
DMACC Policies and Procedures 
    
DMACC Policies and Procedures
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HR412 - Formal Complaints


Policy

Section: Human Resources

The President shall establish a formal complaint procedure which ensures that complaints by employees shall be heard by the appropriate administrators. The objective shall be to resolve complaints at the lowest level possible.

If complaints are filed in another forum, they shall not be processed through the institutional Formal Complaint Procedure. Complaints which are covered by a collective bargaining agreement or are mandatory subjects of bargaining, or those filed through the Discrimination Complaint Procedure, shall not be filed through the Formal Complaint Procedure.

Legal Reference:
Iowa Code Section 260C.14 (5)

Cross Reference:
Procedure HR3240 - Complaint Procedure 

Adopted: November 20, 1984
Reviewed: 2005, 2011, 2020

Revised:
January 10, 2000

September 14, 2020



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