Feb 28, 2024  
DMACC Policies and Procedures 
    
DMACC Policies and Procedures
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BS5543 - Car Starting, Unlocking and Flat Tire Assistance


Procedure

Section: BUSINESS SERVICES PROCEDURES

SubSection: SECURITY

Master List Section: Facilities

  1. Institutional Regulations

    To provide assistance with car problems.
     
  2. Procedure
    1. Calls for assistance with vehicle problems on the Ankeny Campus should be directed to Security at extension 5-6500 or 964-6500, or the Physical Plant at extension 5-6253. At Urban Campus, calls for assistance should be directed to Security at extension 5-7200 or 248-7200.
    2. Services available
      1. Battery jumpstarts - Security will not provide any mechanical tools or technical mechanical knowledge for starting vehicles. Security will assist in calling a towing company, calling someone to arrange for transportation, and allowing a driver and occupants to enter a building for shelter from inclement weather conditions. A signed release by the driver will be obtained by Security before work is performed.
      2. Unlock vehicles - If Security is unable to unlock a vehicle, they will assist in calling a locksmith and arranging transportation. A signed release by the driver will be obtained by Security before work is performed.
      3. Tire inflation - Security will provide a tank of compressed air to inflate a low tire.
    3. Assistance for any other type of vehicle service, i.e., tire changes, push starts, defective equipment, etc., should be referred to a service station or garage.


Adopted: July 1, 1989
Reviewed: November 1, 2007; October 2020



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