MGT 260 - Intro to Business Logistics

Credits: 3
Lecture Hours: 3
Lab Hours: 0
Practicum Hours: 0
Work Experience: 0
Course Type: General

1. Describe a supply chain and define supply chain management.
2. Assess the objectives and classify elements of supply chain management including supply, operations and logistics
3. Explain basic supply chain management activities.
4. Describe a brief history and current trends in supply chain management. 
5. Discuss the significance of supply chain analytics and how it applies to supply chain management.
6. Examine the four elements of integration - logistics, operations, supply and integration.
7. Explore current trends in supply chain management including analytics, sustainability and visibility.

2. Evaluate the increased strategic role of purchasing and supply management in changing Business environment.

1. Describe the role of purchasing and its strategic impact on an organization’s competitive advantage.
2. Describe the traditional purchasing process, e-procurement, public procurement, and green purchasing.
3. Recognize and know how to handle small-value purchase orders
4. Analyze and evaluate sourcing decisions and the factors impacting supplier selection, including outsourcing, make or buy, and break-even analysis.
5. Analyze and compute total cost of ownership.
6. Analyze the pros and cons of single sourcing versus multiple sourcing.
7. Describe the key characteristics of centralized, decentralized, and hybrid purchasing organization.
8. Describe the opportunities and challenges of global sourcing.

3. Assess the significance of creating and managing long-term supplier relationships.

1. Explain the importance of supplier partnerships.
2. Understand the key factors for developing successful partnerships.
3. Develop and design a supplier evaluation and certification program
4. Explain the importance of a supplier recognition program.
5. Understand the capabilities of supplier relationship management.
6. Explain the benefits of using SRM software to manage suppliers.

4. Appraise ethical, sustainable souring and corporate social responsibility in the context of firm’s societal needs.

1. Understand and appreciate the trends in ethical and sustainable sourcing.
2. Define and describe the terms used in ethical and sustainable sourcing.
3. Describe the differences between ethical and sustainable sourcing.
4. Understand how ethical and sustainable strategies are developed and implemented.
5. Understand the use of environmental supplier certifications.
6. Discuss the benefits of strategic supplier alliances.
7. Describe how and why sourcing practices are benchmarked.
8. Discuss why firms would want to assess their sourcing capabilities.

5. Evaluate Domestic and Global Transportation, Distribution and Logistics

1. Understand the strategic importance of logistics.
2. Identify the various modes of transportation.
3. Understand how U.S. regulation and deregulation have impacted transportation.
4. Discuss the global aspects of logistics.
5. Describe how logistics affects Supply Chain Management.
6. Examine and understand the interrelatedness of transportation, warehousing, and material handling.
7. Identify a number of third-party logistics service providers.
8. Describe the various reverse logistics activities.

6. Appraise CRM as a fundamental, long-term customer relations management tool.

1. Describe the strategic importance of CRM
2. Describe the components of a CRM initiative.
3. Determine CLV by calculating customer lifetime value using examples.
4. Discuss the implementation procedures for CRM programs.
5. Describe how information is used to create customer satisfaction and greater profits for the firm.
6. Describe how firms integrate existing CRM applications.
7. Design and implement a successful CRM program.
8. Describe the emerging trends in CRM.

7. Evaluate strategies which firms consider for making global location decisions.

1. Explain the impact of global location decisions on a supply chain.
2. Identify the factors influencing location decisions.
3. Understand the impact of the regional trade agreements on location decisions.
4. Examine competitiveness of nations by demonstrating understanding of WEF’s 12 pillars of competitiveness.
5. Use several location evaluation models by performing weighted-factor rating and break-even analysis model calculations.
6. Understand the advantages of business clusters.
7. Explain the impact of sustainable development on facility location.