MGT 130 - Principles of Supervision

1. Analyze basic principles of supervising people in daily tasks
   1. Identify the role of the supervisor in relation to subordinates, peers and superior
   2. Summarize the supervisory skills needed to function successfully in the position.
   3. Define the management functions common to all levels of management
   4. Practice basic leadership skills
2. Organize an effective and efficient work environment
   1. Summarize the guidelines for effective planning.
   2. Write departmental objectives
   3. Use sound time management principles
   4. Identify controls used by supervisors in the daily departmental operations
   5. Demonstrate the process of training people in job functions.
3. Develop positive human relation skills necessary to promote employee motivation
   1. Choose appropriate spoken and written methods for communicating.
   2. Identify basic human needs affecting employee motivation
   3. Determine what a supervisor can do to provide for employee need satisfaction on the job to create a motivated work group
   4. Identify the correct method of delegating tasks
   5. Point out the effects of group dynamics as related to productivity.
   6. Evaluate employee performance to generate improved productivity
4. Summarize the supervisor’s role in staffing
   1. Identify the consequences of a high employee turnover rate
   2. Explain how absenteeism affects the work group and therefore productivity.
   3. Identify appropriate interviewing techniques
   4. Discuss legal guidelines as they relate to interviewing and hiring
   5. Describe the orientation and induction processes for new employees.
5. Develop effective problem solving and decision making skills
   1. Analyze case problem situations.
   2. Identify means for resolving employee conflict
   3. Employ constructive disciplinary actions
   4. Discuss current legal issues dealing with employee termination, drug testing and sexual harassment