Mar 28, 2024  
2020-2021 Course Catalog 
    
2020-2021 Course Catalog [ARCHIVED CATALOG]

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MGT 101 - Principles of Management

Credits: 3
Lecture Hours: 3
Lab Hours: 0
Practicum Hours: 0
Work Experience: 0
Course Type: General
Explore basic management principles, concepts and practices in the areas of planning, organizing, leading and
controlling. Important topics include motivation, leadership, teams and teamwork, organizational culture, human
resource management,job design, organizational structure, decision-making, ethics, social responsibility and global
competition.
Competencies
  1. Summarize the essential aspects of the nature of management.
    1. Describe the four management functions and type of management activity associated with each
    2. Explain the differences in management functions by hierarchial level.
    3. Discuss conceptual, human, and technical skills and their relevance
    4. Define ten roles that managers perform
    5. Outline issues managers must prepare for in the future
  2. Trace the significant developments during the history of management.
    1. Explain how historical forces in society have influenced the practice of management
    2. Identify the major developments in the history of management thought.
    3. Outline the major components of classical management perspective and the human resource management perspective
    4. Describe the components of the quantitative management perspective, systems theory and contingency views
    5. Discuss how global competition has influenced management in the United States
  3. Explain how the environment affects organizations and relates to corporate culture.
    1. Describe the task and general environments
    2. Explain how organizations relate to stable and unstable environments.
    3. Discuss corporate culture and how that impacts on an organization.
    4. Identify how corporate culture relates to the environment
    5. Relate how symbolic managers affect corporate culture.
  4. Interpret how key factors of managerial ethics and corporate social responsibility relate to the management process
    1. Explain how ethical behavior relates to behavior governed by law and free choice
    2. Discuss utilitarian, individualism, moral-rights, and justice approaches for evaluating ethical behavior
    3. Relate corporate social responsibility to economic, legal, ethical and discretionary criteria
    4. Describe four corporate responses to social demands.
    5. Identify structures managers can use to improve their organizations’ ethics and social responsiveness.
  5. Differentiate among characteristics of organizational goal setting and planning
    1. Explain the concept of organizational mission and how it influences goal setting and planning
    2. Describe the types of goals an organization should have and why they resemble a hierarchy
    3. Define characteristics of effective goals
    4. Identify how responsibility can be allocated to accomplish planning goal setting.
  6. Examine important concepts of strategy formulation and implementation.
    1. Describe the strategic planning process and SWOT analysis
    2. Define corporate-level strategies and the portfolio approach.
    3. Discuss business-level strategies, competitive strategies and product life cycle.
    4. Identify the major considerations in formulating functional strategies.
    5. Enumerate organizational dimensions used for implementing strategy.
  7. Assess the impact of management decision making
    1. State the difference between programmed and nonprogrammed decisions and decision characteristics of risk, uncertainty, and ambiguity
    2. Describe the classical and administrative models of decision making and their applications
    3. Name the six steps used in managerial decision making
    4. Discuss the advantages and disadvantages of using groups to make decisions
    5. Outline guidelines for improving decision-making effectiveness in organizations.
  8. Explain how several management science aids facilitate planning and decision making.
    1. Define management science and the types of management decision and problems to which these techniques apply.
    2. Identify three quantitative methods and three qualitative methods of forecasting future events
    3. Describe breakeven analysis and how it can be used for organizational decisions
    4. Explain the purpose and application of: linear programming, PERT and CPM, payoff matrix, and decision trees
    5. Discuss the advantages and disadvantages of using management science techniques for planning and decision making
  9. Explain how the process of organizing affects management practices
    1. Explain the fundamental characteristics of organizing, including such concepts as work specialization, chain of command, line and staff, and task force
    2. Discuss when specific structural characteristics such as centralization, span of management, and formalization should be used within organizations
    3. Compare functional approaches with divisional approaches to organization.
    4. Outline relative advantages and disadvantages of matrix approaches, contemporary team, and network structures
  10. Summarize how management can use structural design to achieve strategic objectives.
    1. Explain why organizations need coordination across departments and hierarchal levels
    2. Discuss mechanisms for achieving coordination and when they may be applied
    3. Describe how organization structure relates to environmental certainty and uncertainty
    4. Identify how organizational life cycle, production and service technologies influence organization structure
    5. Outline the types of departmental interdependence and how structure can be used to accommodate them
  11. Explain how innovation and change impact an organization
    1. Describe the sequence of four change activities that must be performed in order for change to be successful
    2. Define sources of resistance to change
    3. Explain force field analysis and other implementation tactics that can be used to overcome resistance to change
    4. Identify the differences among technology, product, structure and culture/people changes
    5. Outline the change process – bottom up, top down, horizontal – associated with each type of change
  12. Assess the role of human resource management in organizational strategic planning
    1. Describe federal legislation and societal trends that influence human resource management
    2. Explain how human resource professionals work with line managers to attract, develop and maintain human resources in the organization
    3. Summarize out how organizations determine future staffing needs through human resource planning
    4. Identify the tools managers use to recruit and select employees, train, and appraise performance
    5. Outline how organizations maintain a work force through the administration of wages and salaries, benefits and termination
  13. Compare key characteristics of leadership and their importance for organizations.
    1. Identify personal characteristics associated with effective leaders.
    2. Outline the five sources of leader influence and how each causes different subordinate behavior
    3. Explain leader behaviors of initiating structure and consideration
    4. Examine situational theory and the path-goal model of leadership and their applications to subordinate participation
    5. State how leadership fits the organization situation and how organizational characteristics can substitute for leadership behaviors
  14. Explain current approaches and traditional approaches to motivation.
    1. Describe content theories of motivation based on employee needs.
    2. Explain the process theories of motivation.
    3. Discuss the reinforcement theory and how it can be used to motivate employees
    4. Identify the major approaches to job design and how they influence motivation.
    5. Outline new management applications of motivation theories.
  15. Analyze how communication relates to effective management.
    1. Identify the basic elements of the communication process, the concept of channel richness, and how communication channels influence quality of communication
    2. Describe how perception, nonverbal behavior, and listening affect communication
    3. Outline the differences between formal and informal organization communications and the importance of each
    4. Discuss team communications and how structure influences communication outcomes
    5. List barriers to organizational communications and suggest ways to avoid or overcome them
  16. Determine how organizational teams affect organizations
    1. Identify the types of teams and applications which facilitate employee involvement
    2. List the general stages of team development
    3. Summarize the concepts of team cohesiveness and team norms and their relationship to team performance
    4. State the causes of conflict with and among teams and how to reduce conflict
    5. Describe the assets and liabilities of organizational teams.
  17. Explain how organizational control relates to the process of management.
    1. Explain the four steps in the control process and the differences in control focus among feedforward, concurrent and feedback controls
    2. State how organizational control relates to strategic planning
    3. Describe bureaucratic and clan control approaches and the methods used with the organization to implement each
    4. Discuss the basic concepts of statistical process control, total quality control, and quality circles and the procedures to implement each
    5. Outline the trends in effective organizational control
  18. Compare several types of core management control systems.
    1. Describe financial statements, financial analysis, and financial audits used for top management controls
    2. Discuss the concept of responsibility centers and their relationship to operating and financial budgets
    3. Define the four essential steps in the MBO process and the relative advantages and disadvantages of using MBO for management control
    4. List the advantages of top-down, bottom-up and zero-based budgeting
    5. Predict organizational indicators of inadequate control systems.
  19. Assess the importance of information systems for management and the characteristics of useful information
    1. Explain how information systems are designed to meet the needs of managers at different levels in the organizational hierarchy
    2. Examine other new information technologies being used in organizations
    3. Outline the impact of information technology on operational efficiency and business strategy
  20. Relate principles of international management to the management of domestic business operations
    1. Indicate how in the economic, sociocultural, and legal-political environments throughout the world can affect business operations
    2. Describe market entry strategies that business firms use to develop foreign markets
    3. Identify the characteristics of a multinational corporation and the generic strategies available to them
    4. Explain the steps in the strategic planning process for multinational corporations
    5. Outline the organization structures that multinationals use and factors that determine the appropriate structure



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