Jan 22, 2022  
2020-2021 Course Catalog 
    
2020-2021 Course Catalog [ARCHIVED CATALOG]

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ELT 817 - Systems Troubleshooting Lab

Credits: 3
Lecture Hours: 0
Lab Hours: 6
Practicum Hours: 0
Work Experience: 0
Course Type: Voc/Tech
A hands-on experience troubleshooting and repairing a variety of electronic equipment, including copiers, security monitors and cameras, radio, television and satellite systems.
Prerequisite: ELT 474 ELT 475  
Corequisite: ELT 816  
Competencies
  1. Initiate repair of defective units
    1. Identify problems in units
    2. Demonstrate the use of common sense problem solving strategies
    3. Demonstrate the process of locating the problem
  2. Evaluate troubleshooting procedures
    1. Employ block diagrams to isolate problem area
    2. Use service data to pinpoint area
    3. Incorporate previous repair data
  3. Compare measurement tools
    1. Utilize a DMM
    2. Employ an oscilloscope to trace signals
  4. Perform measurements
    1. Measure resistance
    2. Measure voltage
  5. Test for malfunctioning parts
  6. Remove defective parts
    1. Employ correct de-soldering procedures
    2. Identify connectors
  7. Restore units to safe and normal operation
    1. Replace components
    2. Use reliable soldering procedures
    3. Reassemble repaired units
  8. Serve as class Service Manager
    1. Receive units
    2. Create work orders
  9. Serve as class Parts manager
    1. Maintain inventory of parts
    2. Locate suppliers for parts
    3. Acquire inventory from suppliers
  10. Relate the diagnosis and estimate of cost of repairs to the customers
    1. Promote positive customer relations
    2. Communicate effectively via telephone with customers
  11. Perform routine and preventative maintenance
    1. Choose the correct cleaning instruments
    2. Select the correct chemicals
    3. Note abnormalities
  12. Perform final inspections
    1. Verify unit functionality
    2. Perform visual inspections
    3. Complete final paperwork
  13. Develop proficiency with office management software
    1. Enter data into system
    2. Create printed work orders
    3. Generate final invoice
  14. Utilize repair data
    1. Identify relevant data
    2. Develop informative visual representations
    3. Evaluate repair data



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