CRR 760 - Advanced Estimating

Credits: 2
Lecture Hours: 2
Lab Hours: 0
Practicum Hours: 0
Work Experience: 0
Course Type: Voc/Tech

Estimating, customer relations and service selling are all important skills of ownership and managership. Hand and computer estimates will be written. Labor, parts and material costs and profits will be studied. Customer and employee relations will be studied.
Prerequisite: CRR 742
Competencies

Discuss a damage appraiser/estimator job description
1. Explain an estimator’s duties in a dealership shop
2. Explain an estimator’s duties in an independent body shop
Examine an independent collision shop owner’s job description
1. Explain an independent collision shop owner’s position
2. Discuss an independent collision shop owner’s background
3. Explain an independent collision shop owner’s earnings
4. Determine relationships between independent collision shop and insurance company
Evaluate a dealership collision shop manager’s position
1. Explain a collision shop manager’s position
2. Explain a dealership collision shop manager’s background
3. Discuss a dealership collision shop manager’s earnings
4. Explain a dealership collision shop manager’s job opportunities
5. Determine relationships between dealership collision shop and insurance company
Examine examples of different pay systems
1. Explain the different ways collision technicians are paid in our industry
2. Compute how the salary/bonus system works
3. Explain how the commission system works
Compare organizational charts for dealership or independent collision centers
1. Explain an independent collision shop organizational chart
2. Develop an independent collision shop organizational chart
3. Explain a dealership collision shop organizational chart
4. Develop a dealership collision shop organizational chart
5. Develop a chart showing the flow from estimate to schedule
Determine collision shop and custom shop overhead costs
1. Explain overhead costs to a collision shop
2. Explain overhead costs to a custom/restoration shop
Assess collision damage to a vehicle
1. Analyze frame damage on vehicle
2. Analyze suspension damage on vehicle
3. Analyze structural damage on vehicle
4. Analyze sheet metal damage on vehicle
5. Identify mechanical damage on vehicle
6. Identify interior damage on vehicle
7. Identify trim damage on vehicle
8. Determine the extent of the direct and indirect damage and the direction of impact; document the methods and sequence of repair (HP-I)
Develop handwritten estimates
1. Estimate a vehicle with frame damage
2. Estimate a vehicle with suspension damage
3. Estimate a vehicle with structural damage
4. Estimate a vehicle with sheet metal damage (replacement)
5. Estimate a vehicle with sheet metal damage (straightening time)
6. Estimate a vehicle with mechanical damage
7. Estimate a vehicle with interior damage
8. Estimate a vehicle with trim damage
Create computer estimates
1. Estimate a vehicle with frame damage
2. Estimate a vehicle with suspension damage
3. Estimate a vehicle with structural damage
4. Estimate a vehicle with sheet metal damage (replacement)
5. Estimate a vehicle with sheet metal damage (straightening time)
6. Estimate a vehicle with mechanical damage
7. Estimate a vehicle with interior damage
8. Estimate a vehicle with trim damage
Discuss the importance of employee relationships
1. List of benefits derived from good employee relationships
2. List of problems derived from poor employee relationships
Complete I-CAR Prolevel 1 Class Vehicle Technology Trends (NEW 16) - (Most Current) online

Competencies Revised Date: 2019

Print this Page