PSY 102 - Human and Work Relations

1. Describe the definition of human and work relationships.
   1. Identify basic themes that serve as the foundaiton for effective human relations.
   2. Summarize the historical development of the human relations movement.
   3. Describe workplace trends, influences on human behavior, and basic themes related to human relations.
2. Assess ways to enhance interpersonal and organizational communication skills.
   1. Identify ways to improve communication, including developning verbal, nonverbal and active listening skills.
   2. Describe the interpersonal relationship through verbal and nonverbal communication.
   3. Identify the major elements of the communication style model.
3. Develop interpersonal strategies for building good relationships.
   1. Explain the development factors of interpersonal relationships.
   2. Explain the critical role of emotions in the workplace.
4. Work cooperatively in groups using effective group dynamics.
   1. Explain the behavioral importance of teamwork in an organizational setting.
   2. Identify common types of work teams.
   3. List the characteristics of an effective work team.
   4. Describe the team-building skills that leaders and employees value.
   5. Identify factors in resisting social pressure.
5. Describe effective conflict resolution strategies.
   1. List causes of conflict within the work setting.
   2. Compare win/win, win/lose, and lose/lose strategies for dealing with conflict.
   3. Apply appropriate problem-solving techniques.
6. Relate the nature, sources, and severity of stress.
   1. Describe the nature of stress and sources of stress in the workplace.
   2. Describe the physiological and emotional reactions to stress.
7. Indentify self-esteem, self motivaiton, attitudes and emotional intelligence.
   1. Describe self-esteem, how it is developed and how to raise one’s self-esteem.
   2. Explain the ways people acquire and ways to change attitudes.
   3. Identify the different steps involved in the motivational cycle.
   4. Analyze motivation theories and their characteristics. 
8. Describe modern-day challenges in human relations.
   1. Contrast problems facing women and men in the workforce.
   2. Identify ways to cope with gender-biased behaviors.
   3. Explain sexual harassment and how to deal with it.
9. Explain how self concepts influences career development.
   1. Explain burnout and how to prevent burnout.
   2. Explain the emotional and defense-oriented reactions to stress
   3. Identify the economic and psychological significance of work.
10. Identify your own stress reactions (cognitive, emotional, and physical)
11. Relate effective methods of coping
    1. Describe the built-in coping mechanisms
    2. Demonstrate physiological coping methods.
    3. Describe the emotional coping methods
    4. Demonstrate the cognitive coping methods
12. Demonstrate the cognitive and physiological coping methods
13. Identify maladaptive behaviors and counseling processes
    1. Identify characteristics of adjustment, anxiety, and depression disorders
    2. Identify characteristics of antisocial personality and substance abuse disorders
    3. Identify typical symptoms of schizophrenia
14. Describe the following
15. Relate the adjustment demands of childhood and adolescence
    1. Explain the major developmental tasks
    2. Compare the healthy developmental processes
    3. Identify the 3 common types of unhealthy development.
    4. Describe the adjustive demands of childhood and adolescence
    5. Relate the concepts of identity and role development
16. Relate the adjustment demands of adulthood
    1. Explain the concepts of occupational identity, intimacy, and life theme
    2. Describe the changes of middle adulthood
    3. Describe the changes of late adulthood
    4. Explain the psychological and social concepts of death and dying
    5. Relate the adult demands to your experiences
17. Explain the interpersonal relationship factors
    1. Describe the 3 models of interpersonal relationships
    2. Explain the development factors of interpersonal relationships
    3. Identify maladaptive interpersonal patterns
    4. Describe the factors for building satisfying interpersonal relation­ships
    5. Relate the interpersonal relationship factors to your own situation
18. Relate the factors of love, marriage, and sexual behavior
    1. Distinguish romantic and companionate love
    2. Identify the reasons, choice factors, and adjustive demand of marriage
    3. Describe the causes and effects of divorce, remarriage and stepfam­ilies
    4. Distinguish the changes in sexual attitudes and behavior
    5. Describe the sexual response cycle, sexually transmitted diseases, and contra­ceptive methods
    6. Relate the values of love, marriage, and sexual behavior to your life
19. Compare the significance of work and leisure
    1. Identify the economic and psychological significance of work
    2. Describe the process of choosing an occupation
    3. Explain the demands/stress of work and unemployment
    4. Describe the significance of leisure activities
    5. Relate work and leisure factors to your life
20. Explain the concepts of social influence in relation to group membership
    1. Identify the rewards and costs of group membership
    2. Describe social influence factors and methods of resistance
    3. Identify communication apprehension
    4. Describe the effects of crowding and coping responses
    5. Relate the concepts of social influence and crowding to your own life
21. Apply the concepts of social influence to group membership
22. Discuss the orientations, sources and criteria of a sound value system.
    1. Discuss value orientations
    2. Identify the sources of values
23. Apply the criteria of a sound value system to yourself