ADM 936 - Occupational Experience

1. Use effective workplace communication skills with individuals and/or in group settings.
   1. Communicate to commonly accepted business standards (read, write, speak, and listen).
   2. Apply intercultural communication skills in a diverse workplace.
   3. Follow oral and written directions.
   4. Ask appropriate questions in seeking clarification.
   5. Process information in order to make an informed decision.
2. Understand personal management skills needed for a specific profession or occupation.
   1. Develop personal responsibility characteristics regarding workplace situations involving workplace safety, discrimination, harassment, and personal ethics.
   2. Acquire knowledge about work-related issues such as conflict management, unexpected or unusual events, and/or relationships with co-workers.
   3. Demonstrate work habits/employability skills to enter, advance, and compete in the workplace.
   4. Illustrate the value of utilizing time management skills as a means to manage stress and maintain professionalism.
3. Acquire and apply self-knowledge to understand one’s abilities, strengths, interests, skills, and talents as seen by self and others.
   1. Examine how personal interests are relfected in caree decision-making and educational advancement.
   2. Apply personal learning styles to build on personal development.
   3. Show willingness to transfer knowledge and skills to new situations.
   4. Demonstrate the use of supervision as a vital tool to appropriately meet performance requirements.
4. Demonstrate employability and career development skills.
   1. Develop lifelong learning skills that lead to ongoing career development and success in higher education.
   2. Behave professionally and exhibit positive attitude at all times.
   3. Recognize the impact of professional values.
   4. Illustrate how receiving constructive feedback can enhance one’s insights and improve professional behaviors.
   5. Explain how continuous professional staff growth, development, and advanced educational training are necessary for improving skills competencies.
5. Understand the importance of a professional image in the workplace.
   1. Demonstrate etiquette, self-confidence, appropriate dress and grooming, verbal and nonverbal expressions to communicate an appropriate business image.
   2. Follow safety and health principles in the workplace.
   3. Practice honesty, punctuality, respect, courtesy, cooperative attitude, and a willingness to be a team player.
   4. Maintain confidentiality guidelines.
6. Meet established criteria of the occupational work experience.
   1. Study the Des Moines Area Community College Internship/Work Experience Student handbook and accept the conditions set forth therein.
   2. Complete college and employer forms and reports as required.
   3. Examine experiences that affect job performance.
   4. Develop learning objectives that improve the student’s performance using current tasks in the workplace.
   5. Evaluate measureable learning objectives as an assessment of one’s knowledge, abilities, and skills.
7. Complete the 120 hours of on-the-job training.