Feb 25, 2020
SPC 122 - Interpersonal Communication Credits: 3
Lecture Hours: 3
Lab Hours: 0
Practicum Hours: 0
Work Experience: 0
Course Type: Core
An introduction to interpersonal communication theories and their application in understanding self, relationship development and conflict resolution.
- Acquire a basic vocabulary for describing interpersonal communication
- Identify the components of the communication process.
- Describe how components interrelate to create communication in face-to-face interactions.
- Describe the qualities of a competent interpersonal communicator.
- Explain influences of the self-concept and person perceptions on interpersonal communication
- Describe the principles of selection, organization, and interpretation in relation to perceptions in communication.
- Define self-concept.
- Explain how images of the self and others interact to influence meaning in communication.
- List several methods of increasing perceptual accuracy.
- Analyze characteristics of communication in various levels of interpersonal relationship.
- Describe aspects of message content and structure in stages of relationships.
- Discuss the role of self-disclosure and feedback in relationships.
- Use self-disclosure to enhance and maintain relationships with classmates.
- List guidelines for appropriate self-disclosure.
- Relate interpersonal needs theories to communication.
- Follow guidelines for appropriate sharing of feelings in interpersonal encounters and relationships.
- Distinguish between displaying and describing feelings.
- Use descriptive, owned language to communicate feelings.
- Explain methods of creating supportive communication climates.
- Define openness, descriptiveness, equality, and provisionality in the context of communication.
- Distinguish between the content and relational dimensions of messages.
- Explain approaches to managing interpersonal conflicts.
- List kinds and causes of interpersonal conflicts.
- Recall guidelines for discussing and resolving conflicts.
- Demonstrate active listening and response skills.
- Describe stages, from hearing to remembering, of the act of listening.
- Distinguish between informational, empathic, and evaluative listening skills.
- List skills of active listening.
- List common barriers to effective listening.
- Apply methods of improving listening effectiveness.
- Provide feedback in the classroom suitable to speaker, message and context.
- Describe characteristics and functions of nonverbal communication.
- Describe major classifications of nonverbal communication.
- List functions of nonverbal communication.
- Employ nonverbal behaviors congruent with verbal messages.
- Communicate effectively in interpersonal settings with members of other cultures and co-cultures.
- Identify elements of culture.
- Identify barriers to effective intercultural communication.
- Demonstrate an awareness of cultural differences in the interpretation of verbal and nonverbal messages.
- Use other-oriented behavior to facilitate communication and develop relationships.
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