MGT 248 - Systems & Information Mgmt.

1. Demonstrate understanding of information system theory and terminology
   1. Explain why knowledge of information systems is important for business end users
   2. Identify and give examples of the components and functions of the generic concept of a system
   3. Identify and give examples of the components of real world information systems
   4. Identify several types of jobs available in the information systems field
   5. Identify and give examples of several major types of information systems used in business organizations
2. Describe the basic types of computer systems and the major types of computer peripheral devices used for input, output, and storage
   1. Identify the components and functions of a computer system
   2. Outline the major differences and uses of microcomputers, minicomputers, mainframes, and networked computers
   3. Identify the major types and uses of computer peripherals for input, output, and storage.
   4. Explain the benefits, limitations, and trends in major types of computer systems and peripheral devices
3. Analyze computer software functions, benefits and limitations
   1. Describe two major trends occurring in computer software.
   2. Identify several major types of system and application software.
   3. Outline the functions of operating systems and application software
4. Identify how data resources are managed in information systems
   1. Explain the importance of data resource management and how it is implemented
   2. Outline the advantages of the database management approach
   3. Explain the functions of database management software
   4. Provide examples to illustrate each of the following
5. Demonstrate knowledge of the important concepts regarding telecommunication
   1. Identify the basic components, functions and types of telecommunications networks
   2. Identify several major developments and trends in the industries, technology, and applications of telecommunications
   3. Explain the functions of major types of telecommunications network hardware, software, and media
   4. Describe how client/server computing differs from previous forms of distributed and centralized processing
   5. Identify how telecommunications can support the enterprise wide operations of a business
   6. Identify several important strategies for the successful development of telecommunications networks to support business goals
   7. Identify several key issues in the management of local, regional, and global telecommunications networks
6. Demonstrate knowledge of decision support systems and their role in business
   1. Give examples of how the roles of information systems have expanded to provide support for a firm’s operations
   2. Identify the major types of management information systems.
   3. Identify three strategic roles of information systems.
   4. Identify the major components and resources needed to support end user computing
   5. Give examples of how information systems support the business functions of accounting, finance, human resource management, marketing, and production and operations management
   6. Identify the major components of a decision support system and explain how it differs from the traditional information reporting systems
   7. Identify the present and future impacts of artificial intelligence on business operations and management
   8. Give examples of several ways expert systems can be used in business decision-making situations
7. Demonstrate an understanding of how managers and end users can plan, develop, implement, and control the use of information technology in a global information society
   1. Describe how steps of the information systems development cycle can be used to provide information system solutions to business problems
   2. Discuss several evaluation factors that should be considered in evaluating the acquisition of hardware, software, and IS services.
   3. Explain how information technology is affecting management planning and control, and the structure and activities of organizations
   4. Identify several considerations that affect the choice of Information Technology applications
   5. Outline several types of information system controls, procedural controls, and physical facility controls that can be used to ensure the quality and security of information systems
   6. Identify what end users and Information Systems managers can do to lessen the harmful effects and increase the beneficial effects of information technology
8. Analyze the role of the Internet and the World Wide Web in business and management
   1. Explain the difference between the Internet, internets and the World Wide Web
   2. Describe the various technologies that make up the Internet
   3. Define the relationships between Web sites, Web addresses, and Web browser software
   4. Identify key considerations in the use of new Web technologies such as wikis, social networking and podcasting
9. Demonstrate understanding of electronic commerce (e-commerce) in business.
   1. Define the major e-commerce business models
   2. Compare customers and their perceptions in the B2B and B2C business models
   3. Compare the development of the marketing mix for customers in the B2B and B2C business models
   4. Summarize the ways of moving money in e-commerce