MAP 624 - Practicum

1. Demonstrate the ability to apply knowledge and skills in medical office procedures acquired in the classroom and laboratory to patient care in a clinical setting
   1. Prepare patients for physical examination, treatment, and assist provider with exam
   2. Obtain vital signs
   3. Assist with minor surgical procedures
   4. Instruct patients regarding proper preparation for tests ordered by the physician
   5. Calculate proper doses of medication
   6. Administer parenteral and oral medications
   7. Perform sterilization procedures
   8. Maintain sterile equipment and supplies
   9. Dispose of contaminated, disposable, or outdated items
   10. Perform designated diagnostic radiography procedures
   11. Obtain and record information obtained from the patient related to their physical condition
   12. Maintain exam rooms to provide a safe, sanitary environment for patient care at all times
2. Demonstrate the ability to apply knowledge and skills in laboratory procedures acquired in the classroom and laboratory to patient care in a clinical setting
   1. Obtain venous and capillary blood samples
   2. Perform hematology procedures using manual and/or automated techniques
   3. Perform physical, chemical, and microscopic urinalysis
   4. Differentiate between normal and abnormal test results
   5. Prepare a wet mount for parasitology study
   6. Test stool specimen for occult blood
   7. Perform electrocardiograms
   8. Perform procedures essential to quality control in the laboratory
   9. Instruct patients on collection of specimens to be brought to the office or taken to a laboratory (stool and urine).
   10. Perform other laboratory procedures that may include pregnancy test, mono test and rapid strep test
   11. Document on graphs and flow sheets
   12. Demonstrate proper disposal of biohazard materials, sharps and regulated
3. Demonstrate the ability to apply knowledge and skills in office management acquired in the classroom and laboratory to management procedures in a clinical setting
   1. Prepare patient files for day’s appointments
   2. Obtain accurate information for office record from new and returning patients to include address, phone, insurance, etc
   3. Schedule appointments according to office policy
   4. Obtain patient’s signature on permission forms
   5. Obtain precertification or prior authorization for outpatient testing
   6. Arrange hospital admissions and/or laboratory and x-ray outpatient procedures as directed by the physician
   7. Schedule hospital surgical procedures
   8. Handle incoming and outgoing correspondence
   9. Use appropriate techniques for information received and given out over the phone
   10. Deal with representatives of pharmaceutical companies, equipment manufacturers, other physicians, family member and other non-patient individuals on the phone and in person
   11. Maintain the reception area in a neat, attractive, and sanitary condition at all times
4. Adapt to the routine of assigned clinics
   1. Demonstrate understanding of basic principles
   2. Recognize limitations in performing unfamiliar procedures
   3. Demonstrate retention of knowledge pertaining to office procedures
   4. Organize work for efficient use of time
   5. Follow verbal instructions
   6. Follow written instructions
   7. Participate in EMR training and applications per clinic policy
5. Interact with patients, peers, and physicians in an acceptable professional manner
   1. Present a professional appearance and manner
   2. Acquire appropriate information regarding patient’s current condition and symptoms
   3. Demonstrate a caring attitude with patients: empathy, active listening, non-verbal communication and sensitivity
   4. Communicate information to co-workers in a succinct manner
   5. Present a courteous and friendly attitude with patients and staff
   6. Seek additional experience and information when dealing with unfamiliar situations
   7. Ask appropriate questions at an appropriate time
   8. Accept constructive criticism
   9. Demonstrate skill in making patient’s feel as comfortable as possible during various office procedures
6. Assist with various procedures performed in providing patient care on an individual basis
7. Apply ethical principles to behavior in the medical office
8. Maintain patient confidentiality
   1. Follow all HIPPA requirements
9. Utilize critical thinking skills.
   1. Incorporate critical thinking skills when performing patient assessment
   2. Incorporate critical thinking skills when performing patient care
   3. Formulate questions to determine if important information is lacking
   4. Reject information that is not accurate, relevant, precise or clear
   5. Double check all facts
   6. Exam the situation and evaluate the problem without bias or judgment
   7. Determine and state the goal to be accomplished
   8. Follow steps for implementation/problem solving
   9. Evaluate outcomes