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  Oct 22, 2017
 
 
    
2017-2018 Course Catalog

Office/Clinic Support Assistant


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A short-term (e.g., 8-credit)credential with the distinction that it includes a very basic, 2-credit, medical terminology/HIPAA/front office protocol orientation. Certificate is designed to be for an office/clinic “helper” role.

To successfully complete this program, a student must complete all coursework as prescribed and maintain a 2.0 grade point average.

For more information about additional Administrative and Medical Office Professions credentials, please visit our website at www.dmacc.edu/programs/btec.

Program Details


Location: Ankeny


Students may start any semester


Program Entry Requirements


It is suggested to meet with an academic advisor prior to applying for this program.

  1. Complete an application for admission.
  2. Satisfy the assessment requirement.
  3. Attend any required information/registration session.

Graduation Requirements


To earn an Office/Clinic Support Assistant certificate, a student must complete all required coursework as prescribed and maintain a 2.0 grade point average.

Total Credits Required to Complete this Certificate -8


Fixed Costs


Tuition……………………………………………………………………………………..$151.00 per credit

The costs for each program are estimates and subject to change.

Varied Costs


  Semester 1 Semester 2
Books 100 100
Supplies 15 15

Approximate total for the program: $1,406 *

*Program entry requirements are not included in the total approximate costs.

What Kind of Work Will You Do?


  • Photocopy/scan/shred documents
  • Enter in-take data on paper or electronic forms
  • Shelve/organize supplies
  • Collate packets
  • Cross-check schedules
  • Use medical and computer vocabulary

What Skills and Abilities Will You Need?


  • Good listening skills
  • Ability to follow directions promptly
  • Cheerful, helpful attitude
  • Ability to work with people of all ages and backgrounds
  • Realizing when to double-check or to ask for clarification or direction

What Else Should I Consider about this Specialist Certificate?


  • Variety of job duties in a professional environment
  • Can be somewhat stressful on busy days
  • Opportunity to assume greater responsibility
  • Both part-time and full-time positions

Nondiscrimination Statement


DMACC offers career and technical programs in the following areas of study:

Agriculture, National & Environmental Services /Architecture, Engineering, and Construction/Arts, Design, and Visual communications/Business, Management, and Marketing/Education, Public, and Human Services/Health Science/Hospitality and Culinary/Information Technology/Manufacturing/Transportation & Logistics

Des Moines Area Community College shall not engage in nor allow discrimination covered by law against any person, group or organization. This includes in its programs, activities, employment practices, hiring practices or the provision of services, and harassment or discrimination based on race, color, national origin, creed, religion, sex (including pregnancy), sexual orientation, gender identity, age (in employment), disability, genetic information (in employment) and actual or potential parental, family or marital status of a person. Veteran status in educational programs, activities, employment practices, or admission procedures is also included to the extent covered by law.

Individuals who believe they have been discriminated against may file a complaint through the College Discrimination Complaint Procedure. Complaint forms may be obtained from the Campus Provost’s office, the Academic Deans’ office, the Judicial Officer, or the EEO/AA Officer, Human Resources. ADA questions and concerns may be directed to the Section 504/ADA Coordinator at 2006 S. Ankeny Blvd, Bldg 6, Ankeny, IA  50023, phone 515/964-6857, sgbittner@dmacc.edu.  Title IX questions and concerns may be directed to the Title IX Coordinator at 2006 S. Ankeny Blvd, Bldg 6, Ankeny, IA  50023, phone 515/964-6574, dkmckittrick@dmacc.edu.  Question or complaints about this policy may be directed to the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone 312/730-1560, tax 312/730-1576..

Legal references: Iowa Code §§ 216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S. C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S. C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S. C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).(2017)

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